
SupportZebra
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Overview
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2011
Year Founded
ABOUT SUPPORTZEBRA
Outsourcing, Call Center, BPO
SupportZebra is a prominent provider of outsourced customer service solutions, focused on creating seamless experiences for SaaS companies, eCommerce brands, and small businesses. As a reliable Business Process Outsourcing (BPO) partner, we aim to assist businesses in improving their customer service while lowering operational costs. Our key offerings encompass Customer Support, Technical Support, Back Office Support, and Social Media Support, all designed to ensure smooth and efficient interactions with your customers. Whether you are a burgeoning SaaS startup or an established eCommerce entity, we deliver customized solutions that cater to your specific needs. At SupportZebra, we recognize the distinct challenges that businesses encounter in providing top-notch customer service. Our trained team addresses inquiries with professionalism and empathy to ensure customer satisfaction at every point of contact. We also offer scalable support that adapts as your business evolves, ensuring flexibility and efficiency regardless of your size or industry. Why choose SupportZebra?
- Customer-Centric Focus: We prioritize your customers, making sure they receive prompt and effective support through all channels.
- SOC2 and PCI Certification: SupportZebra is SOC2 and PCI certified, ensuring that your customer service operations are secure and compliant with international standards.
- Cost-Effective Outsourcing: Our BPO services help businesses reduce operational costs while maintaining high-quality service.
- 24/7 Availability: We provide continuous support, ensuring your customers are cared for at any time, from anywhere in the world.
- Scalable Solutions: We offer customizable support that grows alongside your business, from startups to well-established enterprises.
Partner with SupportZebra today to enhance your customer experience. We are dedicated to helping your business succeed through exceptional service that encourages customer loyalty.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
1000 - 9999
Employees
2011
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
SupportZebra, led by Nathan, emphasizes a unique blend of dedication, culture, and community in customer support. Unlike typical outsourcing firms, their strength lies in a deeply rooted company culture that prioritizes employee retention and family-like support. Dubbed 'Zebras,' their team in the Philippines embodies positivity and a work-hard play-hard ethic, fostering strong bonds with clients and customers alike. Their 'Heard' mentality ensures clear, multilingual communication, treating language as a bridge rather than a barrier. Beyond business, SupportZebra actively gives back through the SupportZebra Cares Foundation, granting wishes and scholarships to local communities, reflecting their commitment to social responsibility and the betterment of lives around them.
Projects & Clients
Project Size & Rate
Minimum Project Size
$5,000+
Average Hourly Rate
< $25/hr
