B2BSUBSELTECH offers a range of services including implementation, support, integration, data migration, and testing to help businesses automate their operations in Sales, Marketing, and Customer Support. We are experts in Salesforce implementations, transforming it into a robust and strategic tool that enhances profitability. **Custom Development:** We create tailored Force.com components that enhance Salesforce by adding web interfaces, triggers, buttons, report generators, and more. **Full Implementation:** Our team of certified professionals can assist in deploying the entire suite of Salesforce products, such as Sales Cloud, Marketing Cloud, Service Cloud, and Experience Cloud. **Integration:** We can connect Salesforce with various systems that your business utilizes, including your website, marketing platforms, and accounting systems. **Our Key Areas of Expertise Include:** **Marketing Automation:** - **Lead Management:** Efficiently handle leads and optimize their movement through your sales process. - **Email Marketing:** Launch impactful email campaigns aimed at prospects and customers, integrating with marketing automation tools like Marketo, Pardot, and Mailchimp. - **Campaign Management:** Strategically manage your marketing budget and assess campaign performance. **Sales Automation:** - **Accounts & Contact Management:** Achieve a comprehensive view of your customers, including the products they own, active deals, and recent issues. - **Pipeline Management:** Oversee all sales deals, generate quotes based on deal data, and track commissions for your sales team, all while streamlining sales processes through automated workflows and utilizing e-signature solutions like DocuSign and EchoSign. **Customer Service Automation:** - **Case Management, SLA Processes, Multi-Channel Support:** This includes features like Customer Community, Knowledge Articles, OmniChannel, ChatBot, Service Cloud Voice, and Field Service Lightning.