SMCBPO
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Overview
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2009
Year Founded
ABOUT SMCBPO
HERE TO HELP YOU SAVE & GROW
As a Small & Medium Enterprise (SME), we are well aware of the challenges involved in operating and managing one. Business owners often face issues like struggling to hire and keep employees, as well as managers juggling numerous emails without the opportunity to focus on critical aspects of their business. Therefore, our goal is to support SMEs with varying needs by providing a dedicated and highly skilled bilingual outsourcing team. Our team operates from both Singapore and China, enabling us to leverage Singapore as a hub for engaging global clients while delivering competitive outsourcing services in English and Chinese from China. Our Advantages:
LANGUAGES SPOKEN
Mandarin_chineseEnglishMalayTamil
HIGHLIGHTS
$5,000+
Min Project Size
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2009
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Founded in Singapore in 2014 to support a European company’s expansion into China, we specialize in Business Process Outsourcing (BPO), offering bilingual services in English and Chinese to meet diverse client needs. Our team, split between Singapore and China, ensures seamless contract management and operations, recently extending into Malaysia to enhance our English-speaking capabilities. We prioritize service excellence through continuous staff training, process improvements, and adherence to rigorous standards, including the Singapore Quality Class certification. Data protection is paramount, with compliance to Singapore’s PDPA and the EU’s GDPR, overseen by dedicated Data Protection Officers. Celebrated in the 2022 Clutch Leader Awards, we remain committed to delivering reliable, high-quality support that empowers clients in the global marketplace.
Projects & Clients
Project Size & Rate
Minimum Project Size
$5,000+
Average Hourly Rate
< $25/hr
