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Siteti

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Overview

2 - 9

Employees

2025

Year Founded

ABOUT SITETI

WhatsApp CRM for Growing Businesses in Nigeria

Siteti is a WhatsApp CRM and official Business API platform developed in Nigeria, aimed at assisting SMEs in transforming conversations into scalable income. It connects personal messaging with professional automation through features such as a shared inbox for multiple agents, automated chatbots, and bulk messaging, all while enabling businesses to make payments in Naira to mitigate the risks of exchange rate fluctuations.

Languages Spoken
English
HIGHLIGHTS

2 - 9

Employees

2025

Year Founded

Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Mobile App Development (iOS & Android)

About the Team

OUR STORY
Siteti revolutionizes customer communication by offering a centralized WhatsApp Team Inbox that allows multiple agents to manage conversations from a single number seamlessly. Unlike the standard WhatsApp Business App limited to single-user access, Siteti's platform supports efficient chat assignments, shared labels, notes, and real-time performance tracking. Designed for sales, support, and marketing teams, it enhances responsiveness and collaboration while ensuring no lead is missed. Advanced analytics monitor response times and team performance, and integrations with CRM, e-commerce, and support tools automate workflows. Whether managing inquiries, orders, appointments, or admissions, Siteti empowers businesses of all sizes to streamline customer interactions and boost growth through improved efficiency.