Sitel
For Sitel
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Overview
$1,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
1000 - 9999
Employees
1985
Year Founded
ABOUT SITEL
A true global presence
Sitel is a prominent worldwide outsourcing firm specializing in customer experience management, with 150 locations in 25 countries and over 75,000 employees fluent in 48 languages. Our contact center staff provides more than 2.5 million distinct customer experiences each day. We deliver customized customer care solutions to a varied range of clients throughout every phase of the customer journey, backed by our commitment to operational excellence, ongoing process enhancement, and value-added solutions.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
$25 - $49/hr
Avg Hourly Rate
1000 - 9999
Employees
1985
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Foundever is dedicated to simplifying customer experiences by partnering with leading global brands to deliver exceptional service whenever needed. With a workforce of 130,000 associates across 45 countries, it delivers over 9 million customer interactions daily in more than 60 languages from its Luxembourg headquarters. Committed to innovation and human-centered solutions, Foundever leverages its unique CX Everywhere delivery model to provide flexible, technology-enabled customer experience services without geographical limitations. Acknowledging that employee satisfaction drives outstanding customer interactions, Foundever prioritizes empowering its people through initiatives like MAX by Foundever, fostering engagement and connection. This approach ensures competitive advantage and meaningful excellence in every customer engagement.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
$25 - $49/hr