Established in 2001, On-Site PC Services (OSPC) offers fast, security-focused IT support to small and mid-sized businesses throughout the DFW region. We specialize in managed IT and cybersecurity solutions for industries such as healthcare, legal, construction, and professional services — areas where constant availability and regulatory compliance are essential. Our unique Direct-to-Tech model sets us apart: all support requests go directly to a technician, eliminating dispatchers and hand-offs. Typically, we answer calls in under a minute, respond to tickets in 11 minutes, and resolve most general support issues within just 34 minutes, achieving best-in-class performance with a 99% client retention rate over the last 12 years. OSPC offers comprehensive managed services, which include help desk support, endpoint protection, network assistance, compliance consulting, patch management, and Microsoft 365 management — all provided with clear SLAs and predictable monthly fees. We assist our clients in minimizing risk, reducing downtime, and maintaining audit readiness, without tying them to long-term contracts. We understand our clients and their systems, and we respond promptly when it counts. If you're seeking a partner who responds quickly, acts decisively, and prioritizes your business objectives, you’ve found the right company.