Cyber Security Platform Used by 60+ Publishers
In collaboration with Clean.io, Sigma Software has created a cutting-edge cyber-security platform. As Clean.io's primary technology partner, Sigma Software provides a range of services including product management, software architecture design, development, testing, support, DevOps, and graphic design. The Clean.io solution is currently utilized by over 60 clients, such as Xandr, The Boston Globe, Whisper, Imgur, and PubPlus, to safeguard user experiences across more than 13,000 websites and apps globally. Our team is actively engaged in product development, consistently releasing new features and enhancements to assist Clean.io in combating malicious online activities. Beyond full-cycle product development, our team supports the client in addressing various challenges stemming from rapid expansion. For example, regarding the DATA PLATFORM, the original setup couldn't manage the significant increase in data volumes, prompting us to reorganize the data architecture and transition to a Big Data framework. This revamped platform can now process over 60,000 ads per second and is 30% more cost-effective than its predecessor. In terms of CUSTOMER SUPPORT, when Clean.io first launched, each support line operated on separate tracking systems. Our IT Support team implemented Jira Service Desk to automate the end-to-end support process, resulting in cost and effort savings, improved visibility, and reduced response times.