Coffeeton - Importer of green unroasted coffee
Comprehensive Digital Transformation: Tailored CRM, Website, and Automation for Coffeeton
Coffeeton, the leading importer of green unroasted coffee in Ukraine with a 41% market share, entrusted us with developing a customized web solution designed to enhance and streamline the company's client interactions. We built a corporate website that highlights the company's offerings, utilizing ModX Revolution with a distinctive responsive design and a user-friendly content management system. The client-facing platform was developed on Laravel, facilitating order placements, real-time status updates, analytics, and statistics. Additional features we implemented include:
- Personalized dashboards for clients, managers, and executives
- An online price list synced with 1C
- Basic SEO optimization
- Analytics setup
- Ongoing technical support
Integrations include:
- 1C integration for seamless synchronization of historical orders, client data, price lists, and real-time data exchange between the CRM and 1C
- Electronic document management through Vchasno and M.E.Doc
- A Telegram bot for notifications regarding orders, documents, significant events, reminders, and quick communication with managers.
Outcomes: The manager's workload has decreased as order requests are now generated automatically, and clients can conveniently place orders and reserve products 24/7 without the need to contact a manager.