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ServiceForge

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Overview

1000 - 9999

Employees

2023

Year Founded

ABOUT SERVICEFORGE

24/7 people focused business growth solutions

Maintain a personal touch in your business while being available around the clock. Designed specifically for HVAC technicians, plumbers, electricians, roofers, restoration services, and home service providers, ServiceForge caters to contractors who prioritize responsiveness. We offer 24/7 live call answering, emergency dispatch, job scheduling, lead qualification, and customer support—all managed by real people. Unlike others who rely on chatbots and overseas call centers, we emphasize the importance of human interaction. Our North American agents receive training specific to your business and can effectively distinguish between an emergency like a burst pipe and a standard maintenance request.

Languages Spoken
English
HIGHLIGHTS

1000 - 9999

Employees

2023

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Our company is built on the foundation of dedication, early mornings, and hands-on work, specializing in HVAC, plumbing, roofing, restoration, electrical services, and general contracting for homes. We deeply value the human touch in service, understanding that 85% of customers prefer authentic personal interactions over AI when reaching out for home services. Our team is committed to responding promptly—be it 2 AM on a Sunday or any urgent moment—always putting customers first and never delaying crucial fixes. Embracing principles like trust, follow-through, and genuine care, we champion the problem solvers and promise keepers who make a difference. Demonstrating environmental responsibility, we plant a tree monthly for every team, regardless of size, underscoring our commitment to impact and community.

Locations

Headquarters

1033 Southeast Main Street

Portland, Oregon, United States 97214