SentiSum
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Overview
50 - 249
Employees
2016
Year Founded
ABOUT SENTISUM
Helping you make the most of your customer opinion
SentiSum assists large enterprises in enhancing customer sentiment by identifying and measuring their clients' pain points. As these organizations engage with their customers, they gather vast amounts of data. Within this data are valuable insights that would require human analysts years to uncover. SentiSum employs cutting-edge machine learning and Natural Language Processing to provide businesses with the equivalent of 1,000 analysts, delivering results in real-time and at a significantly lower cost.
LANGUAGES SPOKEN
English
HIGHLIGHTS
50 - 249
Employees
2016
Year Founded
Services
Focus
Industries
Clients
Services Provided
75% Machine Learning Model Development
25% Conversational AI & Voice Assistant Development
About the Team
OUR STORY
SentiSum emerged to transform the flawed Voice of Customer (VoC) legacy. Behind this innovative company lies a dedicated, close-knit team that supports each other like family, creating a vibrant work culture. Employees like Tessa Bailey, the CS Manager, cherish the opportunity to make meaningful impacts in Customer Experience (CX). Product Designer Kartik Dhaduk values the collaborative spirit and mutual respect that fosters both personal growth and product excellence. Despite operating remotely, Associate Product Manager Snigdha Jain highlights the team's creativity and regular in-person gatherings that keep morale high. Together, SentiSum's passionate and creative group drives forward with enthusiasm, eager to harness emerging AI research and shape the future of CX solutions.
