SEI

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Overview

250 - 999

Employees

1992

Year Founded

ABOUT SEI

Great work just works.

SEI is a management consulting firm that offers innovative insights and dependable outcomes. We believe there are always more effective ways to conduct business, and our 30 years of experience back this claim. We assist some of the most recognized global brands in addressing challenges, seizing opportunities, and achieving greater success than they could on their own. If you’re not familiar with us, that’s intentional; at SEI, we prefer our results to make the impression. We provide outcomes without the unnecessary frills that waste our clients’ time and resources. Our nationwide team focuses on pragmatic solutions based on practical experience and knowledge. Our long-standing belief is that outstanding results speak for themselves.

LANGUAGES SPOKEN

English

HIGHLIGHTS

250 - 999

Employees

1992

Year Founded

Services

Focus

Industries

Clients

Services Provided

40% BI & Big Data Consulting & SI

30% Other IT Consulting and SI

30% Cloud Consulting & SI

100% Cybersecurity Assessments & Hardening

100% Change Management Consulting

About the Team

OUR STORY

Since its founding in 1992 by Dan Pierce in Cincinnati, SEI has steadily expanded into a nationally present, locally committed network of employee-owned consulting firms. With offices from Atlanta to Seattle, SEI combines the advantages of local expertise with a broad national network, ensuring clients receive grounded, no-nonsense solutions. The team, comprised of experienced, ambitious consultants driven by values of excellence, integrity, collaboration, and participation, is deeply invested in each client challenge. Ownership by employees fosters accountability and dedication, while close connection to the national organization brings diverse expertise. Under CEO Bill Gallagher’s leadership, SEI continues delivering impactful results without unnecessary overhead, embracing a business mentality where great work truly speaks for itself.

Portfolio

Innovative Application of AI in Healthcare

Unknown

**Challenge** A prominent healthcare organization aimed to incorporate AI into its Enterprise AI Strategy to improve various functions, such as Patient Acquisition and Telehealth. The main challenge was to establish a scalable framework that could swiftly provide these capabilities. Significant hurdles included ensuring data accessibility, integrating real-time cognitive services, and training large language models to ensure accuracy. Moreover, it was essential to assemble a dedicated cross-functional team with varied expertise in areas like Data Engineering and Data Science. **Solution** The approach focused on enhancing Patient Access by improving call quality and offering real-time assistance to service agents. The integration of AI enhanced operational effectiveness by streamlining tasks related to patient record summarization and personalized care. AI also expedited legal compliance by quickly analyzing legal documents, significantly reducing response times. The emphasis was on creating a comprehensive end-to-end solution supported by a well-defined strategy, clear team roles, and talent management to facilitate scalability. **Results** The implementation of AI improved patient experiences through better call quality and training methods. Operational efficiency was bolstered by centralizing data access from multiple sources, allowing users to obtain information more easily. The strategic implementation of AI capabilities is set to provide a versatile platform for all business units, enhancing service delivery and operational agility in the future.

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Select a service

BI & Big Data Consulting & SI

Other IT Consulting and SI

Cloud Consulting & SI

Cybersecurity Assessments & Hardening

Change Management Consulting

Industry Recognitions

#1 on Consulting Magazine's Best Firms to Work For

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Locations

Headquarters

11500 Northlake Drive

Cincinnati, Ohio, United States 45249

+15134591992

Headquarters

115 Perimeter Center Parkway Northeast United States 30346

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