I am a Product Designer from Colombia, currently based in Dubai, with a strong academic foundation in UX Strategy and Design Management. Over the past seven years, I have specialized in user research, UX/UI design, and design strategy, working across fintech companies, startups, and Colombia's largest bank. My efforts have notably improved funnel conversion rates by 6% and achieved Net Promoter Scores exceeding 83%, employing collaborative and agile design methodologies. Passionate about aligning cross-functional teams through design thinking, I strive to create digital experiences that fulfill both user needs and business objectives. Alongside my practical experience, I have pursued continuous education and certifications in areas such as emotional intelligence, user research, and information architecture to enhance my design expertise.