**Branding Digital Strategy Social Media Marketing** **BACKGROUND** Please provide information about your company and your role. I am the Brand Manager at EduTravel. Describe your company's services in a single sentence. We provide educational services. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Scoutgies Marketing Group to achieve? Increase brand awareness and generate leads. **SOLUTION** How did you discover Scoutgies Marketing Group? Through the Clutch website. Why did you choose Scoutgies Marketing Group over other options? They have high ratings, are located nearby, fit our budget, offer great value for the cost, and came highly recommended. How many team members from Scoutgies Marketing Group were involved in this project? Between 2 and 5 employees. Please describe the scope of work in detail, including key deliverables. They assisted me in achieving significant brand awareness and generating more leads. **RESULTS & FEEDBACK** What measurable outcomes from the project indicate progress or success? We received numerous leads for lead generation and gained market share in brand awareness based on market research. How was their project management? Did they meet deadlines? How did they respond to your needs? Their customer service was excellent; they completed tasks promptly, even outside regular working hours. We were very pleased with their service. What was your primary method of communication with Scoutgies Marketing Group? Virtual meetings and email or messaging apps. What impressed you most about this company? Their customer service stood out to me. Are there any areas for improvement or things they could have done differently? Yes, they could also take on web development and mobile app projects.