Vivino & Scalero
Vivino is the largest wine community globally, boasting over 50 million users in nearly every country. Over the past decade, the community has scanned more than 1.7 billion wine labels and contributed close to 80 million reviews, giving Vivino unmatched data in the wine industry. It is also the largest wine marketplace, offering over 2 million SKUs to users in over 20 countries across Europe, North America, South America, Asia, and Australia. However, Vivino faces significant challenges in lifecycle marketing. With ecommerce, merchandising, and marketing teams operating in multiple languages, ensuring consistent brand standards across email, SMS, push notifications, and other channels is crucial. With more than 50 merchandisers needing to produce emails daily to generate millions in revenue, they must establish workflows that foster collaboration while allowing for quick campaign launches. They also need to keep pace with constant new ideas and data from business leaders, consistently delivering fresh messaging, clean email code, and appealing designs. The Tiramisu App enables Vivino to uphold their code and brand standards by creating custom-coded WYSIWYGs for their merchandising and marketing teams to complete. This approach helps designers and developers maintain their standards while allowing merchandisers to focus on the essential details. Additionally, Scalero provides on-demand assistance with design and coding tasks. Even though Vivino has proficient design and email development teams, they occasionally face challenges, making the combination of Scalero and Tiramisu an ideal solution to enhance productivity.