Scalefocus

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

250 - 999

Employees

2012

Year Founded

ABOUT SCALEFOCUS

Delivering Your Technology Transformation.

INNOVATE. TRANSFORM. ACCELERATE. Scalefocus offers customized software solutions and services designed to help businesses expand and tackle future challenges. As a global organization with a broad perspective, we have a successful history of driving innovations for clients in Europe, North America, and the Middle East. By combining a top-tier engineering team with industry expertise, we assist companies in navigating the complexities of technology in sectors such as IT, Financial Services, Energy & Utilities, Aviation, and iGaming. With innovation embedded in our core values, we utilize Scalefocus Codeflow for an AI-centric approach to software development, while our Enterprise AI platform allows organizations to strategically integrate AI into their operations, generating measurable benefits and enhancing business results. Services and Expertise: Our thoughtfully crafted solutions emerge from our relentless pursuit of technological excellence and the insights gained from over 500 successfully completed projects across 26 countries, serving more than 300 clients, including Fortune 500 companies, dynamic start-ups, and established leaders in diverse industries. Our focus on our clients’ success has earned us an industry-leading Customer Net Promoter Score of 80 for customer satisfaction. Are you prepared to scale and address the technology challenges of the future? Let’s schedule a call to discuss how Scalefocus can turn your vision into a reality.

Tech Stack

Oracle Application Development Framework.NETReactAngularReact NativeZend PHPJavaC#TypescriptJavaScriptSQLASP.NET+7 more

Languages Spoken

EnglishGerman

HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

250 - 999

Employees

2012

Year Founded

Services

Focus

Industries

Clients

Services Provided+2 Services

10% Custom Web Application Development

5% Mobile App Development (iOS & Android)

8% Backend Development

7% Frontend Development

4% QA & Software Testing

12% AI Strategy & Roadmap Consulting

8% Custom AI Chatbot Development

10% Machine Learning Model Development

About the Team

OUR STORY

Our strength lies in our exceptional team, committed to supporting you with expertise in technology, engineering, and research & development. We specialize in crafting custom software solutions aligned with your business objectives to foster sustainable growth. Our professionals go beyond basic requirements, deeply understanding each client's unique needs to guide them through informed decisions. With extensive experience serving large multinational corporations, medium-sized firms, and small businesses, our team offers superior technological insight, industry know-how, and robust risk management. Trust in our dedicated approach to deliver tailored IT solutions that drive your success forward.

Portfolio

Helping a Big 4 Consulting Leader with IT Solution

Leading provider of consulting services

**Success Story** We assist our partner, a leading global consulting firm, by offering valuable technological expertise to businesses worldwide across various sectors. Through effective international collaboration, we help organizations meet and surpass their performance indicators. **The Client** Our client is a top-tier consulting firm with an interconnected network of member companies in 150 countries and territories, tackling complex business issues. **The Challenge** Once our partner completes the investigation phase of their consulting services, they share their conclusions with the client and plan the subsequent technical steps. Depending on the nature of the consultancy, whether it's digital transformation, data migration, or upgrading legacy systems, they utilize different delivery teams with varying sizes and skills. Our role is to assist our client in scaling their operations as needed and providing the appropriate technological resources, both of which are essential for achieving the high-quality outcomes they strive for. **The Solution** We provide comprehensive solutions by assisting them in an ever-growing number of critical areas, including digital transformation, legacy system upgrades, cloud and DevOps strategy, application integration, and more. **Types of Engagement** In projects where our partner handles the majority of the delivery work, VisualNest supplies individual engineers typically on a Time & Materials contract. In other scenarios, the partner may turn over the project to our engineering team for a mid to long-term duration. VisualNest developers collaborate with our partner's enterprise architects, delivery managers, and project managers, who manage all client interactions. If our partner lacks the capacity, VisualNest takes charge of business and sales communication, working directly with the client in a consulting capacity.

Transforming CX for Contact Centers with DevOps

End-to-end Digital CX Solutions Provider

**Success Story** The VisualNest DevOps team successfully implemented Amazon Connect, a cloud-based contact center solution, for a leading digital customer experience (CX) provider. Our DevOps strategies and optimizations enhanced customer engagement and maximized cloud benefits for various global enterprises. **The Client** Our client is a comprehensive digital CX solutions provider that utilizes Amazon Connect for its contact center operations, supported by its own cloud-based Customer Experience as a Service (CXaaS) platform. **The Challenge** The client sought to help multiple contact centers establish clear objectives, enhance communication, promote an innovative culture, and adopt a customer-focused strategy—all while operating on a tight budget. **The Solution** VisualNest encountered challenges in integrating both cloud and on-premises technologies due to the diverse requirements of its clients. The DevOps team played a crucial role in fostering team collaboration, enhancing existing structures, and offering innovative consultancy. A key focus was on implementing best practices for building Infrastructure as Code using Terraform. The primary solution involved Amazon Connect as the core public cloud contact center service. Resources developed with Terraform included DynamoDB, AWS Lambda, and AWS Connect. Our team successfully streamlined the Terraform infrastructure, reducing the codebase from 4000 lines to just 200, while ensuring reusability and integrating new interactions without disrupting any existing configurations across different environments. We conducted extensive proof of concepts to guarantee that our offerings to the client were fully optimized. **The Results** The implementation of Amazon Connect by our DevOps team led to greater agility and the capacity to manage increased call volumes. **The Technology** AWS Connect, AWS Lambda, Terraform, DynamoDB, TypeScript, Python.

Multi-Tier Architecture with API-Led Connectivity

EU Certification Company

**Success Story** VisualNest leveraged the MuleSoft Anypoint platform to meet the growing demand for new APIs by implementing a three-tier architecture aimed at enhancing the overall API lifecycle, including design, implementation, deployment, and monitoring phases. Additionally, we developed various new features and established automated testing and deployment through CI/CD. **The Client** Founded more than 150 years ago, this German company specializes in vehicle inspection and certification recognized across the EU. **The Challenge** With over 20 branches, the client's market demand necessitated the continual introduction of new APIs. The VisualNest team needed to create additional functionalities and develop numerous APIs for integrating the client’s various systems, with each new system requiring the addition of unique APIs. **The Solution** VisualNest adopted a three-tier architecture design that promoted API reuse, simplified system upgrades, and established a structured API network. The MuleSoft Anypoint platform expedited delivery, automated security and governance, while ensuring reliability, scalability, and transparency for resilient operations and a sustainable future. **Key Achievements** - Exposed APIs for transmitting test results, facilitating technical vehicle assessments across multiple systems. - Enhanced system reliability and introduced new features for online payments, appointment scheduling, and order management. - Automated testing and deployment processes using CI/CD. **The Results** The simplification of the system led to improved productivity and easier maintenance. Standardization contributed to a 30% increase in efficiency and productivity. The project encompassed: - Over 50 APIs - Over 20 connected systems - Over 60 interfaces **The Technology** - MuleSoft Anypoint Platform - MuleSoft Anypoint Studio - Oracle - Azure DevOps - SAP - FTPS

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