SafePoint IT is a managed IT and cybersecurity company that caters to small and mid-sized businesses in the Chicago region. We serve as your complete IT department or collaborate with your current team to provide help desk support, proactive monitoring, cybersecurity, compliance, cloud management, backup and disaster recovery, and strategic IT consulting. We work with various industries, including healthcare, manufacturing, finance, legal, accounting, construction, private schools, and nonprofits. What distinguishes us: → A customer satisfaction score of 97.9% → Over 345,000 resolved support tickets → 83% of issues addressed remotely → All our engineers are based locally in the Chicagoland area → A satisfaction guarantee for 90 days—if we’re not a good match, you can opt-out. We offer more than conventional IT support. Our team assists businesses in enhancing operations through automation, systems integration, and AI, which minimizes manual tasks, standardizes procedures, and consolidates data across platforms. Whether you require a strategic technology advisor or dependable daily support, we bring more than 20 years of experience and a proactive mindset to every engagement. We have also been recognized on the Inc. 5000 list in 2023 and 2025.