Ruby
For Ruby
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Overview
250 - 999
Employees
2003
Year Founded
ABOUT RUBY
Your partner in gaining & retaining customers.
In today's on-demand economy, customers seek rapid responses and tailored service. At Ruby@, we offer small businesses the tools, products, and insights necessary to handle customer interactions and provide outstanding experiences. With over 13,000 business owners relying on us, our US-based, live virtual receptionists and chat specialists foster genuine human connections backed by our proprietary technology—building trust, enhancing loyalty, and assisting in acquiring new clients around the clock, every day of the year. Since 2003, Ruby has supported company growth and has received national accolades as a Best Small Company to Work For by Fortune Magazine, recognized by Inc. as one of the Best Workplaces, repeated placements in Great Places to Work rankings, and a Silver Stevie for Customer Service Training Team of the Year. To find out more, visit ruby.com or experience Ruby firsthand by calling 844-311-7829.
Languages Spoken
English
HIGHLIGHTS
250 - 999
Employees
2003
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Since 2003, Ruby has been dedicated to nurturing meaningful connections that empower small businesses across diverse industries, from legal professionals to healthcare providers and contractors. Combining compassionate, extensively trained virtual receptionists with innovative technology and AI, Ruby personalizes customer interactions, managing calls and chats with genuine warmth and efficiency. Serving over 15,000 businesses, Ruby enables clients to save time, enhance loyalty, and drive growth by offering flexible, high-quality customer communication services. Rooted in kindness, integrity, and inclusivity, Ruby fosters a supportive workplace culture that mirrors the values it brings to its clients. The company’s commitment to authentic human engagement and continuous innovation ensures every interaction is an opportunity to build lasting trust and success.
Locations
Headquarters
805 SW Broadway #900
Portland, Oregon, United States 97205
