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Rivet Automation

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Overview

$1,000+

Min Project Size

2 - 9

Employees

2025

Year Founded

ABOUT RIVET AUTOMATION

Make more money and save more time

Rivet Automation Services assists business owners with revenues between $3M and $20M in identifying the lost time and money caused by inefficient systems, and rectifying this through AI and automation. Many companies at this level face similar issues: they are expanding, yet struggle to understand what strategies are effective. Marketing expenses are incurred, and revenue is generated, yet the connection between the two remains unclear. Potential leads often slip away, administrative tasks consume up to 20 hours a week, and business owners find themselves as the bottleneck for every decision. We address these challenges by creating systems that bridge the gap between your tools and your team, enabling your business to operate based on data rather than intuition. Our solutions include marketing attribution systems that link your advertising platforms, call tracking, and CRM, providing insights into which channels contributed to your last ten closed jobs, rather than just the most recent ten leads. We also develop revenue intelligence dashboards that display metrics such as close rates by representative, revenue per crew, job profitability, and customer acquisition costs per channel, delivering real-time updates instead of quarterly reports. Additionally, we implement AI automation features that ensure prompt lead responses, follow-up sequences for estimates, automated review requests, AI voice receptionists, and streamlined customer communication workflows. Furthermore, we enhance web presence and content strategies that achieve higher Google rankings and gain recognition from AI search tools like ChatGPT, Claude, and Perplexity. Our primary focus is on home service contractors—roofing, HVAC, plumbing, electrical, restoration—but the systems we create are applicable to any owner-operated business with a sales team, a marketing budget, and a lack of transparency regarding their expenditures and revenues. Rivet was founded by Matt Sitek, who transitioned from over 20 years in Fortune 500 technology consulting to start this business, located in Metro Detroit and serving clients nationwide.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$1,000+

Min Project Size

2 - 9

Employees

2025

Year Founded

Services
Focus
Industries
Clients
Services Provided+2 Services
10% AI Strategy & Roadmap Consulting
10% LLM Integration & Prompt Engineering
15% Custom AI Chatbot Development
5% Machine Learning Model Development
20% Workflow Automation (Zapier / Make / n8n)
5% Recommendation Engine Development
15% Conversational AI & Voice Assistant Development
20% Generative AI

About the Team

OUR STORY
Founded in 2025 and headquartered in Lake Orion, Michigan, Rivet Automation specializes in empowering Metro Detroit home service contractors by automating administrative tasks that hinder profitability and consume personal time. Tailored for trades such as HVAC, plumbing, electrical, roofing, and landscaping, Rivet integrates seamlessly with existing contractor tools to capture leads from various sources and nurture them through AI-driven messaging and outbound calls until jobs are booked or closed. The platform offers 24/7 AI answering, instant follow-ups, smart reminders, automated appointment scheduling, and payment prompts, which reduce missed opportunities, manual data entry, no-shows, and accelerate cash flow. By consolidating lead tracking, follow-ups, and revenue visibility into one dashboard, Rivet streamlines operations, enabling contractors and their teams to focus on high-value

Projects & Clients

Project Size & Rate
Minimum Project Size

$1,000+

Locations

Headquarters

11351 Charest St

Hamtramck, Michigan, United States 48212
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