RedFerns Tech Inc.

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Overview

$1,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2022

Year Founded

ABOUT REDFERNS TECH INC.

Advancing Solutions

At RedFerns Tech, we assist businesses of all sizes in leveraging technology for growth. Whether you're a startup aiming for rapid expansion or a large company seeking to modernize your systems, we create and implement tailored web, mobile, and IT solutions that are scalable, secure, and easy to use.

Tech Stack

NextJSReactDjangoNodeJSReact NativeVueJSPythonTypescriptC#HTML5JavaScriptSQL+1 more

Languages Spoken

English

HIGHLIGHTS

$1,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2022

Year Founded

Services

Focus

Industries

Clients

Services Provided

10% CRM Consulting and SI

13% Machine Learning Model Development

7% Conversational AI & Voice Assistant Development

10% Custom AI Chatbot Development

10% AI Strategy & Roadmap Consulting

25% Mobile App Development (iOS & Android)

25% Custom Web Application Development

About the Team

OUR STORY

Our Narrative RedFerns Tech is an international technology consulting company dedicated to providing scalable, data-driven, and user-focused solutions. With locations in Goa and Delaware, we merge our technical skills with a consultative methodology to offer customized solutions. We collaborate with both startups and established companies to optimize operations, improve digital experiences, and promote sustainable growth.

Portfolio

From File Chaos to Clarity

Unknown

When the client approached us, they were inundated with data rather than lacking it. Each case was accompanied by numerous medical reports, attachments, and supporting documents scattered across various locations. Some were stored in Salesforce, while others were kept in external storage, making it challenging to find the right file at the right moment. This hindered team efficiency, and in the world of claims, delays can be costly as well as frustrating. The larger issue was that even when a document was located, the team still had to wade through pages of content to get the necessary information. This meant they spent more time searching and reading than actually making decisions. That’s where our intervention came in. At RedFerns Tech, we didn't aim to “add more tools,” but rather focused on streamlining the process. We integrated Salesforce with Azure Blob Storage via MuleSoft APIs, establishing a systematic approach to store and retrieve files. Each document was linked to Salesforce through unique file IDs and metadata, allowing users to access everything without leaving their workspace. We also created an automated file sync between systems, ensuring that any uploads or updates were reflected immediately, without any manual input or versioning issues. Then, we addressed the main bottleneck: the reading process. We developed an AI-driven system on Azure that automatically reviews uploaded documents and generates concise, valuable summaries—providing clear insights in seconds instead of vague highlights. Now, instead of poring over a 20-page report, users see the essential points directly within Salesforce. Lastly, we ensured that file sharing remained secure by implementing a system with password and OTP protection, allowing clients to access necessary files safely without workarounds or compromises. The results were immediate: less time spent searching, less time reading, and more time available for decision-making—which was their primary concern.

Where Are Our Leads Actually Coming From?

Unknown

The client was investing in advertisements each month but lacked clarity on what was effective. Leads were being generated and sales were occurring, yet when asked about which campaign attracted a particular customer, there was no definite answer. Marketing provided one perspective, while sales had another guess, leading to decisions based on intuition rather than data. That's where we came in. At RedFerns Tech, we began by charting the complete process from the moment someone clicked on an ad to when they became a paying customer. We then implemented accurate Google Ads tracking and integrated it with their Salesforce system. This allowed us to uncover the story behind each lead, showing which campaign attracted them, which keyword resulted in the click, and how much revenue each effort produced. The transformation was immediate; there was no more guesswork or wasted spending. The team finally understood what strategies to pursue and what to discontinue. Furthermore, we created a straightforward dashboard for the team to monitor performance at any time without sifting through reports. We also automated weekly updates, providing stakeholders with clear insights without manual preparation. Alerts were established to indicate significant drops or surges in performance, enabling the team to respond swiftly rather than reactively. It transcended mere tracking; it instilled confidence in every marketing decision made.

From Ticket Chaos to System That Actually Runs IT

Unknown

When the client approached us, their IT team was putting in a lot of effort but was feeling overwhelmed. They were inundated with requests for onboarding, access, contractor modifications, and support from various sources—emails, messages, and manual follow-ups. The lack of structure meant that important tasks were falling through the cracks, approvals were lagging, and there was no clear visibility into ongoing projects. The IT department wasn't failing; instead, they were perpetually trying to catch up. That's where we came in. At RedFerns Tech, our goal was to create a reliable system. We implemented Freshservice as the main platform for all IT requests and developed a structured service catalog with SLA enforcement, ensuring that every request followed a defined process and nothing got overlooked. To address the approval bottleneck, we established multi-level workflows that allowed requests to automatically route to the appropriate personnel without unnecessary back-and-forth communication. We also automated key lifecycle processes such as employee onboarding, contractor onboarding, extensions, and offboarding, making sure each step was clearly defined, monitored, and completed without manual intervention. To expedite documentation, we integrated Adobe Sign directly into our workflows, allowing contracts to be generated and signed seamlessly within the process. We improved communication by setting up automated email notifications to keep everyone informed without needing constant follow-ups. Furthermore, we created journey-based requests that follow a complete lifecycle and employ conditional logic for various scenarios. By integrating external systems using Power Automate, we ensured data synchronization and workflow continuity across different tools. Lastly, we provided custom dashboards for tracking SLA compliance, request volumes, and team performance. The outcome? Less chaos, quicker execution, and an IT team that finally feels in control.

4 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$25 - $49/hr

Pricing Snapshot

Min Project Size

$1,000+

Avg Hourly Rate

$25 - $49/hr

Cost Rating

N/A

What Clients Have Said

"RedFerns Tech Inc. delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet — reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

CRM Consulting and SI

Machine Learning Model Development

Conversational AI & Voice Assistant Development

Custom AI Chatbot Development

AI Strategy & Roadmap Consulting

Mobile App Development (iOS & Android)

Custom Web Application Development

Locations

Headquarters

RedFerns Tech Inc 8 The Green STE A

Dover, Delaware, United States 19901

+14642667001

Headquarters

Shanta Building, 301, 18th June Rd, St. Inez 403001

St. Inez, India 403001

+14642667001

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