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REACH 3C

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Overview

10 - 49

Employees

1999

Year Founded

ABOUT REACH 3C

REACH 3C Call Center Services

REACH3C is a Dubai-based call center firm that focuses on managing contact centers and BPO services to deliver a distinctive customer experience. Their offerings include BPO digitization, outsourcing of contact center services, consultancy, and management of customer experiences. REACH3C aspires to be a long-term partner for clients by redefining the outsourcing sector through the establishment of improved standards in service provision, customer interaction, and corporate values.

Languages Spoken
English
HIGHLIGHTS

10 - 49

Employees

1999

Year Founded

Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Business Model Design & Validation

About the Team

OUR STORY
Since its inception in 1999, REACH 3C has established itself as a leader in the UAE's business landscape, committed to excellence and innovation in customer engagement. The company's evolution gained momentum in 2022 when it joined the International Holding Company (IHC), enhancing its capabilities in Contact Center Outsourcing and related solutions. As a proud Emirati organization, REACH 3C actively champions the UAE Vision 2030 by prioritizing Emiratization and fostering a diverse, skilled workforce dedicated to high industry standards. Under the leadership of CEO Mahmoud Al Salhi, an expert with extensive experience in IT and outsourcing, and strategic advisor Mohammad Al Zoubi, the company focuses on business excellence, omni-channel customer experiences, and sustainable growth.