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PT. Jaring Synergi Mandiri

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Overview

$5,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

250 - 999

Employees

2004

Year Founded

ABOUT PT. JARING SYNERGI MANDIRI

Contact Center

JSM is a Business Process Outsourcing firm that offers customer experience solutions tailored for your business. Our offerings include Contact Center services, Omnichannel support, outsourced Human Resources, and WhatsApp Official Business. We design our Contact Center solutions across multiple platforms, including phone, email, and omnichannel, all equipped with tracking systems. Our services are competitively priced and utilize our proprietary systems to cater to our clients' specific requirements, customized for your business and your customers. We aim to enhance your company's efficiency by providing effective solutions for your business processes.
LANGUAGES SPOKEN
EnglishIndonesian
HIGHLIGHTS

$5,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

250 - 999

Employees

2004

Year Founded

Services
Focus
Industries
Clients
Services Provided
70% Custom AI Chatbot Development
30% CRM Consulting and SI

About the Team

OUR STORY
Founded in October 2003, PT Jaring Synergi Mandiri (JSM) has established itself as a strategic partner for businesses seeking comprehensive organizational and strategic planning. Driven by its founders' vision, JSM offers integrated consultancy solutions to ensure efficient, sustainable, and competitive operations. Their expertise spans contact center management, system development, WhatsApp Official Business services, and workforce solutions. Over time, JSM’s proficiency in contact center operations underpins effective customer communication across diverse industries such as banking, automotive, finance, e-commerce, pharmaceuticals, electronics, government, public sectors, and FMCG. With a commitment to innovation, professional excellence, and customized technological solutions, JSM aims to foster sustainable business growth benefitting stakeholders, employees, and society alike.

Projects & Clients

Project Size & Rate
Minimum Project Size

$5,000+

Average Hourly Rate

$25 - $49/hr

Locations

Headquarters

76 Jalan Cideng Barat

Central Jakarta, Indonesia 10150
Headquarters

Jl. Kabupaten No.303, Nusupan, Trihanggo, Kec. Gamping, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55291 55291

Nusupan, Special Region of Yogyakarta 55291
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