Pro Call Center Inc
For Pro Call Center Inc
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Overview
10 - 49
Employees
1988
Year Founded
ABOUT PRO CALL CENTER INC
Nationwide Answering Services
Pro Call Center, Inc provides an extensive array of communication services to a varied clientele nationwide. Our offerings include message-taking, appointment scheduling, order processing, dispatching skilled trade technicians, and additional services.
Languages Spoken
English
HIGHLIGHTS
10 - 49
Employees
1988
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
Founded on April 1st, 1988, by Janet Train and her mother, Gloria Wilson, Pro Call Center Inc began humbly with a single desk, phone, and just three clients. Initially, all messages were handwritten and stored manually before being relayed. Over time, Janet's daughter Kelly joined in 1989, and the company evolved technologically by installing advanced telephony equipment and backup generators to ensure continuous service. A notable moment occurred during the 1997 flood when Janet's quick thinking safeguarded operations. The family commitment deepened with grandson Drew Bell joining in 2004, expanding their services. By 2024, Pro Call Center Inc operates from three suites with over 40 employees, offering customized, technologically advanced client solutions while maintaining their core family-owned values and dedicated service.
Locations
Headquarters
5013 Pacific Hwy E Suite 19
Fife, Washington, United States 98424