Precis Digital

Care by Volvo, launched in 2020, redefined car ownership by offering a subscription model that covers service, maintenance, and insurance, providing customers freedom without hassle. Introducing this innovative concept demanded a fresh, data-driven approach to understand consumer behavior and identify new audiences, staying true to Volvo's brand values. Success depended on integrating media, analytics, creative, and data teams to work cohesively towards shared goals, eliminating silos and accelerating decisions. Tailored, digital-first creative strategies were implemented for different user journey stages, dynamically adapting through ongoing insights. Broad targeting and testing uncovered overlooked segments, challenging automotive industry norms. By aligning performance metrics with business objectives, continuous optimization was achieved, demonstrating the power of unified, data-guided marketing.