Managed Services for Leasing Automation Company
We enlisted Perimattic to update our leasing automation platform and incorporate AI functionalities capable of meeting demanding uptime requirements. Their team developed a comprehensive solution that integrated LLM copilots for assisting agents, document comprehension (including OCR and entity extraction), RAG for policy and underwriting guidelines, and a risk-scoring service accessible via secure APIs. They established a multi-tenant SaaS architecture using React/Next.js, Node/TypeScript, and Python, powered by Postgres/Redis and event queues. They also implemented MLOps features (such as versioned datasets, evaluation tools, and rollout/rollback mechanisms) alongside CI/CD, IaC, and complete observability. Perimattic went beyond simply providing features; they achieved tangible results. We experienced a significant reduction in application review times, automated manual data entry and copy-pasting tasks, and easier-to-understand underwriting decisions with traceable references. We benefited from faster page load times, more streamlined APIs for partners, and better cost management through appropriately sized infrastructure and caching strategies. Their documentation was comprehensive, weekly demos were provided, and potential risks were identified early, with clear trade-offs presented. Additionally, Perimattic offered round-the-clock monitoring and support for our production environments, serving as our primary defense line. Their services included Linux server management (patching, secure configurations, backups, scaling, disaster recovery drills), alert tuning, and incident response. Our uptime has remained consistently reliable, with quick mean time to recovery (MTTR) during issues and proactive measures to prevent recurring problems. What stood out the most was their capability to convert unclear requirements into actionable milestones, their extensive expertise in both AI and platform engineering, and their focus on practical, testable solutions. Their communication was open, their estimates were precise, and the transition process was seamless with the use of practical runbooks. If you require a partner adept at designing, building, and operating AI products and cloud platforms—not just coding—Perimattic is outstanding.