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PATLive

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Overview

250 - 999

Employees

1990

Year Founded

ABOUT PATLIVE

24/7 Virtual Receptionist Service

PATLive is a highly regarded, award-winning provider of 24/7 live answering and virtual receptionist services, designed to ensure your business makes a great first impression every time. Whether you're a new start-up or an established company, PATLive’s U.S.-based virtual receptionists serve as an extension of your team, handling calls promptly and professionally while adding a personal touch. They warmly greet every caller, efficiently route calls when you're available, and take comprehensive messages when you're not. Our receptionists go beyond just answering phones; they assist in keeping your business efficient with services like lead qualification and intake, appointment scheduling, order processing, and FAQ support, tailored to reflect your brand's tone. The benefits include reduced missed opportunities, increased customer satisfaction, and a refined brand image—all without the need to hire staff internally. You can monitor everything in real time through our user-friendly web and mobile apps, allowing you to adjust your availability instantly and receive call notifications via email, text, or push notifications, depending on your preference. Recognized by Forbes Advisor as the Best Virtual Receptionist Service for 2023, 2024, and 2025, PATLive is also listed among the Top 500 global outsourcing firms by Outsource Accelerator and has been named Best for E-Commerce Businesses by US News & World Report. Start your risk-free 14-day trial today with no contracts or commitments, and month-to-month plans starting at just $235/month. For more information, visit www.patlive.com.
LANGUAGES SPOKEN
English
HIGHLIGHTS

250 - 999

Employees

1990

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing

About the Team

OUR STORY
Founded in 1990 by entrepreneur Glen Davidson, PATLive originated in the telecom sector, offering a unique voice communication platform before email and cell phones were widespread. To support this, they established a dedicated 24/7 customer service team, earning outstanding reviews and multiple Inc. 500 recognitions. Responding to client requests, they evolved into PATLive, a versatile live answering service tailored across industries. Their mission centers on helping businesses thrive by delivering personalized, friendly frontline receptionists who enhance customer experiences. Grounded in actionable principles like empathy, transparency, and quality, the company highly values a knowledgeable, approachable team committed to doing the right thing. PATLive continues to prioritize genuine care and flexible service to make every customer interaction rewarding.

Locations

Headquarters

2639 N. Monroe St., #200B

Tallahassee, Florida, United States 32303
Goodisnotgoodenough.