Oxyvin

Oxyvin is a provider of telemarketing and customer service solutions, offering both local and global BPO services. They deliver a contact center platform along with adaptable staffing options. Their fully-featured cloud contact center platform allows customers to initiate inbound and outbound telecalling or customer care services without incurring any upfront setup fees. Customers can also opt for a single-user license to evaluate the functionality of their virtual call centers for both domestic and international needs. The platform includes comprehensive features such as CRM, a dialer, IVR, and DID/SIM capabilities, as well as Auto, Predictive, Preview, and Manual calling options. It also offers live and detailed historical reports, including information on agent log-in times, total numbers dialed, call statuses, overall talk time, wrap-up duration, and idle periods. All calls are recorded, and users can access both reports and recordings. In terms of BPO services, Oxyvin recognizes your needs and goals for telemarketing and customer care. They assign the appropriate resources and continuously monitor them to ensure they meet targets and expectations. The company provides both managed and unmanaged telecalling, customer support, and technical assistance services. Their agents are trained and experienced in telecalling, lead generation, customer acquisition, vendor onboarding, and providing exceptional customer service. The team is well-versed in the skills necessary for sales and service, effectively persuading prospects to choose their products and services.