Services at your fingertips
Yantra serves as a comprehensive solution for on-demand home services, designed to simplify life by delivering professionals directly to customers’ homes with just a click. One major challenge has been the struggle to find a dependable service provider for home repairs, especially in urgent situations. To address this issue, we needed to establish a connection between consumers and appropriate service providers.
We initiated our research by engaging with Yantra's team to gain insights into their objectives. We analyzed the existing market landscape, both in Nepal and internationally, before conducting tests with various focus groups to better understand people’s needs. Our research revealed a lack of platforms offering comparable services, and while some similar applications existed, they had significant operational issues. This realization highlighted the opportunity to create a fully functional application, prompting us to start development.
Once we gathered sufficient resources, brainstorming commenced to identify the best solutions for our customers. The Yantra team and we held numerous meetings—both in person and online—to formulate a collaborative solution that would meet everyone’s needs.
The result of our partnership was a well-developed and user-friendly app designed from a clear mapping of Yantra's concept. Throughout several months of teamwork, we faced various challenges but repeatedly refined our design to achieve the ideal app flow for our target audience. Although we could have rushed the product launch, both we and Yantra understood that patience and a commitment to the process ultimately lead to a superior final product.