Lyft
CHALLENGE Lyft and other rideshare services are under scrutiny regarding issues such as driver classification and safety during the COVID-19 pandemic, amidst outdated legislation. The discussion surrounding the pros and cons of the gig economy has overshadowed Lyft’s positive contributions to climate change, voting access, and public health. Their innovative solutions have not received the recognition they deserve. In response, Swell, a creative agency based in Los Angeles, collaborated with us to create, animate, and produce a campaign aimed at presenting Lyft as a community ally to policymakers. STRATEGY Let's face it, lawmakers often overlook the positive initiatives and advantages of leading brands in the gig economy. So, how do you effectively communicate with them without coming across as overly corporate? You allow the market to convey its own message. Lyft needed to shift the narrative to influence perceptions and emphasize the advantages of using their services—from their viewpoint and that of the community. A strategy emerged: by launching a targeted public campaign in California, Massachusetts, New York, Colorado, and Washington, D.C., we could showcase and underscore the community benefits provided by companies like Lyft.