Social Media Advertising Management
**OVERVIEW** In 2021, NI Water aimed to hire a professional service to enhance and manage a focused digital and social media advertising strategy to influence both opinion leaders and consumers positively. Octave Digital provided an exceptionally effective social media marketing service, allowing NI Water to greatly expand its audience reach and engagement.
**BACKGROUND** Although NI Water had established a robust social media presence, it lacked a strategic approach and did not take full advantage of advertising content aimed at specific audiences. The primary goals of the advertising service included:
**SERVICE DELIVERY** - Collaborating with the client to identify communication priorities and develop key content
- Creating engaging social media posts centered on important topics such as major strategic announcements, capital projects and investment stories, sustainability efforts, and renewable energy
- Scheduling and posting according to the established social media plan
- Managing and processing the advertising budget allocation
- Monitoring and optimizing the performance of posts and ads as necessary
**RESULTS** Octave Digital received high praise from the client for the quality and professionalism of its managed service and for significantly enhancing audience targeting capabilities. Our social media advertising initiatives led to a clear increase in (1) followers, (2) content reach (the number of individuals exposed to the content), and (3) stakeholder engagement. Key outcomes included: From April to December 2021, across Facebook, LinkedIn, Instagram, and YouTube, paid advertisements garnered 270,000 video views, 20,700 website clicks, and reached nearly 1.5 million people.