Founded in 2021 in Los Angeles, Occasional Concerns is a boutique research firm dedicated to enhancing user experience and consumer insights. With a team of 2-10 professionals, we collaborate closely with brand, marketing, and product leaders to reveal subtle consumer nuances and introduce innovative viewpoints on current challenges. Our approach ensures companies maintain a strong connection to their audiences through comprehensive research methods including qualitative, quantitative, and mixed methodologies. Trusted by notable clients such as Riot Games, Google, and Shopify, we specialize in brand strategy, service design, product strategy, and customer experience to drive thoughtful business decisions. Operating privately, we also serve clients from our New York location, delivering tailored insights that foster meaningful engagement and growth.