Novel offers a fresh perspective on human resources by integrating research-based approaches like psychological health and safety, neuroscience, and conflict competence to address workplace challenges such as mental health, conflict, and burnout. Led by Sarah, a seasoned conflict coach and mediator with over 20 years working with small businesses, the company prioritizes fair, inclusive, and practical solutions tailored to each organization's unique needs. Sarah's extensive credentials, including an MBA from Rotman and certifications in conflict management and psychological health, equip her to guide employees and organizations through difficult conversations and foster healthier workplace cultures. Committed to accessibility and compassion, Novel supports clients through coaching, mediation, and implementing national standards to cultivate respectful, resilient, and productive work environments.