NICE Global
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2013
Year Founded
ABOUT NICE GLOBAL
Nearshore Jamaican BPO Contact Center
NICE Global is committed to providing strategic, scalable service excellence that offers our clients substantial resource savings. Labor-intensive processes, both financially and operationally, can distract from important business initiatives. By partnering with NICE Global, clients receive a top-notch process solution that enhances productivity and conserves vital resources while reducing costs. Our strong foundation is built on exceptional quality standards, flexible processes, extensive expertise, and experienced management, ensuring that your business successfully achieves optimized operational efficiency.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
250 - 999
Employees
2013
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
NICE Global, headquartered in Montego Bay, Jamaica with an extended presence in the Philippines, exemplifies excellence in providing tailored business solutions globally. Emphasizing partnership, they view clients as collaborators and challenges as growth opportunities, striving to boost customer loyalty and revenue. Central to their ethos is a familial culture, valuing employee development through comprehensive training and continuous learning. Their operational strength hinges on data-driven analytics and stringent compliance supported by advanced technologies and a dedicated Quality Assurance team. Strategically located within the Cazoumar Special Economic Zone, NICE Global combines robust infrastructure, security measures, and IT redundancy to ensure seamless, secure service. Through refined recruiting strategies and employee initiatives, they cultivate a dedicated, skilled workforce committed to their mission of exceptional service delivery.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
Locations
Headquarters
1-3 Pimento way, Suite B101,103,104 Freeport,
Montego Bay, Saint James, Jamaica