New Urban Media

New Urban Media is a digital product studio located in Memphis. We create and support platforms for organizations with intricate operations, including websites, mobile applications, multilingual content systems, and AI-driven tools. Many of our clients share a similar experience: their existing platforms fail when updates are attempted, the original developer is no longer available, promised integrations don’t function, and staff end up working around the website rather than utilizing it effectively. Compliance and accessibility are often neglected, transforming what was supposed to be a valuable asset into a liability. We rectify these issues and also develop new platforms when necessary. Our clients range from healthcare organizations managing multilingual patient communications and electronic health record integrations, to charter schools and academies with enrollment systems and parent portals, nonprofits coordinating programs and donor management for various audiences, museums and theaters balancing public events with membership and ticketing, professional associations overseeing directories and certifications, and B2B companies dealing with complex shipping and inventory for e-commerce. Our key services include custom development on WordPress and Webflow, multilingual CMS design, accessible design ensuring WCAG compliance, e-commerce solutions for complex B2B needs, AI chatbots, workflow automation, and ongoing platform maintenance. We also manage technical SEO, system integrations, content migration, and create documentation for platform management over time. Projects usually last between 8 to 24 weeks, and many clients continue with us for years under care plans. The same team that develops your platform will also provide its maintenance. We are ideally suited for organizations that plan for the long term, need user-friendly platforms, and seek a technical partner who is responsive.