New Technology Telecom Commercial and Investment (NTT Supercare365)

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Overview

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2008

Year Founded

ABOUT NEW TECHNOLOGY TELECOM COMMERCIAL AND INVESTMENT (NTT SUPERCARE365)

IT Support & Managed Service Provider in Vietnam

Local IT partner for international businesses in Ho Chi Minh City, Vietnam IT Managed Services Provider/System Integrator for SME companies in Ho Chi Minh City, Vietnam Since 2008, New Technology Telecom Commercial and Investment Corporation (NTT Supercare365) has been a Vietnam-based IT Managed Services Provider (MSP) and System Integrator, dedicated to swift, proactive IT management to ensure smooth business operations. Our offerings include: ✅ IT Helpdesk/Support – Prompt assistance and always available to help. ✅ Cyber Security – Protecting your business effectively. ✅ Expert IT Outsourcing – Tailored IT solutions for various business needs. ✅ Certified IT Specialists – Skilled professionals holding industry certifications. We offer a wide array of services, encompassing:

Languages Spoken

EnglishVietnamese

HIGHLIGHTS

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2008

Year Founded

Services

Focus

Industries

Clients

Services Provided

15% Cybersecurity Assessments & Hardening

15% Managed IT Services

15% IT Helpdesk & Support Services

5% Disaster Recovery & Business Continuity Planning

50% Other IT Consulting and SI

About the Team

OUR STORY

Our Journey: Established in 2008, New Technology Telecom Communication Corporation (NTT Supercare365) has dedicated itself to delivering IT services and solutions tailored for small and medium-sized enterprises (SMEs). VISION: To be a highly capable and exceptional IT Partner, always responsive across Vietnam, all year round. MISSION: To prioritize the provision of outstanding IT services that ensure customer confidence and support business growth. CORE VALUES: P.A.R.T.Y • PASSION • ACCOUNTABILITY • RECOGNITION • TEAMWORK • YOUTH

TEAM PHOTOS

New Technology Telecom Commercial and Investment (NTT Supercare365) team photo 1

Portfolio

DesignLab - IT Managed Service

Design Lab

Established in 2016, DesignLab was born from the collective enthusiasm of three partners for hospitality, design, and travel. At DesignLab, creativity is fundamental to every project. However, the efficiency of their IT setup was hindering their progress. Inconsistent workstation configurations resulted in frequent software slowdowns and performance challenges. Peak hours caused network congestion that disrupted collaboration among architects, and there were instances when the email system became nonoperational, hampering communication and delaying the delivery of designs to clients. Rather than concentrating on design quality, the team frequently grappled with technical issues. Specifically, the Admin team faced ongoing IT challenges without the appropriate tools or structure to tackle them effectively. After collaborating with NTT SuperCare365, a thorough evaluation and standardization of the IT infrastructure were undertaken. Workstations were fine-tuned to comply with architectural software needs, the internal network was enhanced for improved stability and performance, and email and data systems were fortified with sufficient backup and security measures. Currently, architects experience seamless workflows, while the Admin team functions with assurance and tranquility. Technology has transitioned from a source of frustration to a dependable foundation that enables DesignLab to prioritize innovation and growth.

Kume Design Asia - IT Managed Service

Kume Design Asia

At Kume Asia Design, delivering high-quality architectural projects relies heavily on speed and precision. However, they faced challenges with their previous IT provider, who was slow to respond to requests, leading to team frustration. Architects often experienced delays in software installations and technical support, which affected project timelines. Meanwhile, the Admin team had difficulty managing software licenses and ensuring compliance without prompt IT assistance. This lack of responsiveness hindered daily operations and heightened operational risks, particularly in license management and staff transitions. After partnering with NTT SuperCare365, daily IT support became efficient, organized, and dependable. Architects began receiving prompt help with software setup and technical problems, enabling them to concentrate on their design work. We collaborated closely with the Admin team to effectively manage software licenses and maintain compliance. Additionally, we optimized secure processes for onboarding and offboarding employees, safeguarding company data and access rights. Monthly IT health reports were provided to the CEO, offering clear insights into network and system performance, data backup, risks, and areas for improvement.

Kaze Studio - IT Managed Service & Microsoft 365

KAZE Interior Design Studio

Prior to 2019, Kaze Studio Design (https://kaze.com.vn) experienced instability and a reactive IT system due to their partnership with NTT SuperCare365. They encountered lagging workstations during rendering, inconsistent network performance, and a lack of organized backup systems, which increased the risk of data loss. Their previous IT provider's slow response times negatively impacted daily operations. When COVID-19 necessitated remote work, the absence of secure remote access and collaboration tools jeopardized business continuity. NTT SuperCare365 revitalized their IT infrastructure by enhancing workstation and network performance, setting up a structured Microsoft 365 environment, and establishing a comprehensive backup strategy. During the lockdown, they quickly arranged fully equipped home workstations and secure remote access to office servers and rendering systems. Today, Kaze Studio Design enjoys a stable, secure, and proactively managed IT environment that fosters smooth collaboration, protects data, and ensures uninterrupted project delivery.

2 more projects

Projects & Clients

Project Size & Rate

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

N/A

Avg Hourly Rate

< $25/hr

Cost Rating

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What Clients Have Said

"New Technology Telecom Commercial and Investment (NTT Supercare365) delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

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Select a service

Cybersecurity Assessments & Hardening

Managed IT Services

IT Helpdesk & Support Services

Disaster Recovery & Business Continuity Planning

Other IT Consulting and SI