NetPulse Services
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2001
Year Founded
ABOUT NETPULSE SERVICES
Information Technology and Services Ontario
Are you in search of a technology and outsourcing services provider that prioritizes quality? Do you want a reliable partner for your IT and BPO needs? Look no further than NetPulse, where you will experience ongoing, substantial, and measurable benefits from our offerings. Your organization will benefit from proven systems, processes, and tools that can deliver immediate and quantifiable savings, enhance quality, and boost productivity. Additionally, you can look forward to a long-lasting partnership with NetPulse, advantageous for both your organization and your financial results. With transparent, honest, and thoughtful communication at all levels, you'll appreciate NetPulse's straightforward and impartial business practices. Many leading brands in various industries have formed enduring partnerships with NetPulse as their preferred outsourcing provider.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2001
Year Founded
Services
Focus
Industries
Clients
Services Provided
60% Disaster Recovery & Business Continuity Planning
40% IT Helpdesk & Support Services
About the Team
OUR STORY
With over 15 years of experience, our international healthcare company strives to lead in healthcare case management by enhancing customer satisfaction and reducing costs. Serving thousands of customers across more than 100 countries, we faced challenges scaling our in-house applications, call centers, and data centers to meet growing demands. Recognizing risks in data management and the absence of disaster recovery, we partnered with NetPulse for a comprehensive assessment and the development of a robust Disaster Recovery Plan. Transitioning many business functions to a resilient cloud infrastructure in a Tier III data center enhanced security, compliance, and service efficiency. This collaboration improved telephony systems, standardized customer metrics, and facilitated employee transitions, resulting in 60% boosts in service metrics, significant cost savings,
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr
