Nativo's team is known for being attentive, dependable, and consistently communicating with clients, ensuring they stay actively involved in the project rather than merely passing off tasks. The company is highly esteemed for its project management skills, guaranteeing timely and budget-friendly completion of projects. They utilize tools like Notion and Slack for effective project tracking and communication. Clients value the friendly and personable demeanor of Nativo's team, often developing lasting relationships that go beyond just professional ties. Nativo is recognized for its prompt project delivery, frequently meeting tight deadlines while maintaining high quality. Their efforts have resulted in significant positive outcomes for clients, such as increased user acquisition, decreased manual labor, and improved system performance. Some clients have suggested that Nativo could enhance its attention to detail, particularly in estimating the time needed for marketing tasks. **IT Staff Augmentation Other Digital Marketing** **BACKGROUND:** Please describe your business and your role. I am the principal software engineer at Bovitz, a marketing research agency in the US that collaborates with Fortune 500 companies, providing strategic insights and various marketing research services. We also manage a digital community for survey participants. **OPPORTUNITY / CHALLENGE:** What issue were you addressing with Nativo? After several unsatisfactory experiences with external development teams, we sought a developer who could align with our quality requirements and budget. **SOLUTION:** What was the nature of their involvement? Nativo assisted us in determining our needs and identifying suitable personnel. They successfully placed a full-time software engineer, a backend developer, with us in July 2021, and we continue to collaborate with that individual on various projects. Additionally, their team offers digital marketing services that encompass SEO, content creation, ad campaigns, and digital strategy. **TEAM COMPOSITION:** We engage with six individuals from the Nativo team. **HOW DID YOU CONNECT WITH Nativo?** I previously worked with Bladimir (COO & Co-Founder), who was an independent engineer before founding his company. Enjoying our collaboration, I reached out to work together on this project. **WHAT HAS YOUR INVESTMENT BEEN WITH THEM?** We have spent approximately $100,000 to date. **STATUS OF THIS ENGAGEMENT:** We began partnering with them in July 2021, and our collaboration is ongoing. **RESULTS & FEEDBACK:** What outcomes illustrate the effectiveness of this engagement? We’ve achieved around six software releases with the provided development engineer, which is a commendable pace for a startup like ours. Regarding marketing efforts, they helped us attract 5,000 new users to our survey community within three months, all while keeping acquisition costs below our targets. **PROJECT MANAGEMENT PERFORMANCE:** Everything has proceeded smoothly. Nativo's developer is hands-on and attentive, effectively managing tasks and maintaining close collaboration. Their project manager is organized and cooperative, ensuring everything is tracked properly. Our communication involves bi-weekly meetings and regular interactions through Slack, Zoom, and Google Meet, with Notion serving as our project management tool. **WHAT IMPRESSED YOU MOST ABOUT THEM?** After working with various other sourcing agencies, none matched the level of service provided by Nativo. Their attention to our requirements and consistent communication, paired with their well-priced offerings, stood out. **AREAS FOR IMPROVEMENT:** For the marketing project, a deeper exploration of details regarding task timelines would be beneficial. **ADVICE FOR POTENTIAL CUSTOMERS:** Engage frequently for feedback, as they are receptive to suggestions. **BACKGROUND:** I am the CEO and founder of DiabeticWatchers, a company we established in 2014. **OPPORTUNITY / CHALLENGE:** What challenge were you facing with Nativo? We were delayed in working with Indian developers. Once we received our product, they unexpectedly quoted $5,000 per month for maintenance, prompting us to seek alternative support. **SOLUTION:** How did they assist? Nativo provided custom software development services for us following the handoff from the Indian firm. They took over website maintenance and addressed additional program requirements from a major glucometer manufacturer, successfully redeveloping essential program components within just a month. **TEAM COMPOSITION:** During our collaboration, we engaged 3-4 Nativo team members, including a designer for UI changes and various teams for advertising and social media. **HOW DID YOU FIND Nativo?** I prefer referrals, and a UI designer recommended them. Upon contacting Nativo, I had a delightful initial meeting with them in New York, where the connection felt immediate. Their knowledge and friendliness impressed me, leading to our ongoing partnership, which I even referred to my husband’s business. **WHAT HAS YOUR INVESTMENT BEEN WITH THEM?** To date, we’ve invested around $140,000 for maintenance and updates. **STATUS OF THIS ENGAGEMENT:** We began collaborating in January 2016, and we still rely on them for maintenance and updates. **RESULTS & FEEDBACK:** What evidence supports the success of this engagement? The quality of their work is outstanding, with no complaints. They are always available to assist us with any necessary adjustments. **PROJECT MANAGEMENT PERFORMANCE:** They excel in meeting deadlines and assembling effective teams. When we request tasks from Bladimir, they usually deliver within a week, maintaining good documentation practices. Their responsiveness is remarkable, with quick replies typically within an hour. Our virtual communication includes Zoom, Slack, and emails. **WHAT IMPRESSED YOU MOST ABOUT THEM?** Their friendly personalities set them apart; Nativo's team feels more like family than just colleagues. **AREAS FOR IMPROVEMENT:** While they like our input on testing new features, I believe they should conduct their tests first before involving us, though their approach makes sense to ensure alignment with our expectations. **ADVICE FOR POTENTIAL CUSTOMERS:** Prepare your requirements and documentation meticulously before engaging with anyone. Present clear specifications, and they can help refine your ideas. **BACKGROUND:** I am the president of a private label manufacturing company that produces apparel, accessories, and uniforms for various brands, operating for over 30 years. **OPPORTUNITY / CHALLENGE:** What services did you hire Nativo for? We engaged them for maintaining and updating a custom-designed ordering portal needed for a global uniform program. **SOLUTION:** How did you select Nativo? Our portal developer recommended them. Nativo regularly maintains and updates the portal based on client requirements, ensuring security by addressing vulnerabilities and providing reports to our client's security team. **TEAM COMPOSITION:** Kevin (Software Developer) and Bladimir (COO) were our main points of contact. **RESULTS & FEEDBACK:** What successes can you share from this project? Nativo has resolved numerous bugs caused by Magento software updates, which have been crucial for maintaining portal functionality. They also conduct vulnerability scans and respond to any issues discovered. **COMMUNICATION EFFECTIVENESS:** Our communication has been extremely effective. We primarily use emails and have video calls or phone conversations as needed, with responses from Nativo typically on the same day. **WHAT STOOD OUT ABOUT Nativo?** They excel at working with Magento, demonstrating a willingness to research challenging problems and follow through with solutions rather than offering temporary fixes. **AREAS FOR IMPROVEMENT:** There aren’t significant areas for improvement noted. **CUSTOM SOFTWARE DEVELOPMENT IT STAFF AUGMENTATION** **BACKGROUND:** I am the founder of a consulting firm for Shopify Plus stores, providing marketing, product management, and custom app development. **OPPORTUNITY / CHALLENGE:** What issue were you encountering with Nativo? We needed assistance in meeting a client’s specific demands and sought to enhance our development capacity. **SOLUTION:** What was their role? Nativo collaborated closely with us to create a custom Shopify app that allowed users to process multiple orders simultaneously. **TEAM COMPOSITION:** We worked with Willie (Software Developer). **HOW DID YOU CONNECT WITH Nativo?** A mutual friend introduced me to the Nativo team, and after reaching out to Pablo and Bladimir, we discussed my needs, focusing on working with developers in Latin America. **WHAT HAS YOUR INVESTMENT BEEN WITH THEM?** Our expenditure amounts to $16,000. **STATUS OF THIS ENGAGEMENT:** The project ran from April to December 2021. **RESULTS & FEEDBACK:** What evidence illustrates the success of this collaboration? The app significantly reduced manual labor hours, leading to high satisfaction from our client. Nativo facilitated the development of features that enhanced efficiency and reduced costs. **PROJECT MANAGEMENT PERFORMANCE:** Overall, Nativo performed admirably, adhering to deadlines and budgets. We tracked tasks via Notion, and our communication was robust through a Slack channel, complemented by weekly in-person meetings. Working in both Spanish and English was beneficial for practicing my language skills. **WHAT IMPRESSED YOU MOST ABOUT Nativo?** Willie’s exceptional availability stood out; we had calls outside conventional hours without any complaints. His quick response and supportive nature fostered a lasting friendship post-project. **AREAS FOR IMPROVEMENT:** While their invoicing could be cumbersome at times, it was a minor issue. **ADVICE FOR POTENTIAL CUSTOMERS:** Clarify your requirements and specifications before starting the development process to ensure efficiency. **BACKGROUND:** I am a managing partner at a software consulting firm. **OPPORTUNITY / CHALLENGE:** What specific issue were you addressing with Nativo? We required assistance in mobile app development. **SOLUTION:** What was their role? Nativo serves as our full-stack development partner, primarily creating native mobile applications for iOS and Android with a hybrid approach. I handle system engineering and architecture while they develop various app components. **TEAM COMPOSITION:** Our team includes a project leader, two software developers, and a QA engineer. **HOW DID YOU MEET Nativo?** I worked with them in a previous role. **WHAT HAS YOUR INVESTMENT BEEN?** To date, we have invested around $200,000. **STATUS OF THIS ENGAGEMENT:** Our partnership started in February 2017 and is still active. **RESULTS & FEEDBACK:** What successes can you highlight? The feedback on their deliverables has been overwhelmingly positive. Nativo consistently adheres to our budget constraints, and we look forward to continuing our collaboration for years to come. **PROJECT MANAGEMENT PERFORMANCE:** They maintain schedules effectively and facilitate easy communication. Given our similar time zones, we have frequent daily meetings on Zoom or Microsoft Teams, along with Slack exchanges for real-time coordination and updates. Working in an agile framework, we can adapt and shift focus as necessary, contributing to a smooth process overall. **WHAT IMPRESSED YOU MOST?** Their expertise meets my requirements exemplarily, and Nativo provides excellent value — delivering high-quality solutions at competitive prices. **AREAS FOR IMPROVEMENT:** No significant areas for improvement have been identified; I’m satisfied with their work. **ADVICE FOR POTENTIAL CUSTOMERS:** Come prepared with clearly defined requirements and specifications to ensure an efficient working relationship.