Miratel, located in Toronto, operates a contact center and mail house that offers 24/7 inbound and outbound services, focusing on fundraising for nonprofit organizations. Their specialties include telephone fundraising, lottery fundraising, online fundraising, donation caging, and various donor relationship management services. The company's founders, drawing on over 25 years of collective experience in call centers, aimed to establish a center dedicated to nonprofit fundraising that upheld high standards of quality and integrity while remaining affordable. They were committed to developing top-notch solutions benefiting both small, local nonprofits and larger national charitable organizations. The belief that nonprofits, regardless of size, merit the same level of attention and professionalism as major corporations inspired the founding of Miratel.