
Mebex Solutions
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Overview
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2026
Year Founded
ABOUT MEBEX SOLUTIONS
Efficient, Scalable, German-speaking Support Teams
Mebex Solutions is a BPO company located in Kosovo that specializes in customer support and sales services for German-speaking clients. We assist businesses in the DACH region in expanding their support operations effectively while ensuring exceptional service quality. Our team is made up of skilled agents with experience in customer support, sales, and operations from international firms like GoDaddy, Lufthansa, and O2. We prioritize providing dependable, scalable, and affordable support solutions customized to meet the specific requirements of each client, offering services through phone, email, chat, and backoffice support.
LANGUAGES SPOKEN
English
HIGHLIGHTS
< $25/hr
Avg Hourly Rate
10 - 49
Employees
2026
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% BI & Big Data Consulting & SI
50% CRM Consulting and SI
100% Customer Support Outsourcing
100% Managed IT Services
About the Team
OUR STORY
At Mebex Solutions, we leverage over a decade of expertise in customer support to empower international companies targeting the German-speaking market. From our base in Kosovo, we specialize in building robust, trustworthy support and sales teams that meet the expectations of clients in Germany, Austria, and Switzerland. Our leadership's comprehensive experience in mentoring, customer service training, business analysis, and operations management underpins our delivery. We serve brands facing complex volumes and stringent quality demands, particularly those operating across multiple markets requiring scalable, well-governed processes. Our tailored approach enhances customer satisfaction, streamlines operations, and maximizes sales-related potential, offering a professional and scalable solution to elevate support and customer experience functions across Europe.
Projects & Clients
Project Size & Rate
Average Hourly Rate
< $25/hr