BACKGROUND: Please provide details about your company and your role. I am a Service Design Manager at a large fintech firm. OPPORTUNITY / CHALLENGE: Why did your company engage MAX Design Studio? We needed assistance in creating a large and intricate internal portal. SOLUTION: What led you to choose this vendor? MAX delivered the most outstanding presentation during our evaluation process. Please describe the project in detail and outline the various phases involved. The project encompassed Digital Product Design, User Research, and Project Management. How many team members from the vendor collaborated with you, and what were their roles? We worked with a UX/UI Designer, a Researcher, an Art Director, and a Project Manager. RESULTS & FEEDBACK: Can you share any results from the project that indicate success or progress? We achieved remarkable results in a short timeframe. The team analyzed a vast amount of information and produced a visually appealing solution. How effective was the collaboration between your team and theirs? The collaboration improved significantly when MAX brought on a project manager. What impressed you most about this company? We were particularly struck by their exceptional expertise in UI/UX design. Are there any aspects they could improve or have handled differently? There is a need for better time management.