Sandata, USA
**Overview:** Sandata, a prominent player in healthcare technology, aids home healthcare agencies, homecare providers, and state programs by streamlining workflows, improving communication, and providing valuable insights. To address inefficiencies in its Order Manager module for matching providers with patients and to revamp outdated Data Visualization Services essential for processing large datasets, Sandata collaborated with MagnusMinds to enhance performance, scalability, and user experience across its systems.
**Challenges:**
- The Order Manager faced difficulties with payer-provider matching while complying with HIPAA and BAA regulations. Problems included proximity-based selection, language compatibility, and emergency response, further exacerbated by insufficient automation and real-time updates, resulting in service delays.
- The Data Visualization Services were dependent on outdated technologies, which led to slow performance and downtime, hindering the analysis of important telehealth and Medicare trends. Legacy reporting systems lacked the capacity for real-time insights, restricting stakeholder decision-making.
**Solution:**
- MagnusMinds provided a HIPAA-compliant platform to improve the Order Manager module. Features like "Auto Assignment" and "Broadcast Mode" automated workflows, while real-time synchronization enhanced communication. Proximity, language, and emergency functionalities were incorporated into the matching system, ensuring efficient service delivery.
- The data infrastructure was upgraded by transitioning the ETL Tool from SSIS to SnapLogic and enhancing reporting tools to include DOMO and Power Reports, facilitating real-time analytics. A cloud-based architecture was implemented for better scalability and integration, enabling advanced data analysis for stakeholders.
**Impact:** These advancements reinforced Sandata's position as a leader in digital health, equipping the company to meet the changing needs of the home healthcare sector.