Madama Group
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Overview
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2020
Year Founded
ABOUT MADAMA GROUP
your strategic ally for BPO contact center
At Madama, we focus on delivering all-encompassing solutions that enable businesses in different sectors to reach their objectives and improve their operational efficiency. Our extensive array of services includes Contact Center, IT Solutions, Operational Solutions, and Maintenance & Construction, and we tailor our offerings to meet the specific requirements of industries like Energy and Utilities, Government and Public Sector, Healthcare and Pharmaceuticals, and Hospitality and Tourism.
Languages Spoken
English
HIGHLIGHTS
$1,000+
Min Project Size
< $25/hr
Avg Hourly Rate
50 - 249
Employees
2020
Year Founded
Services
Focus
Industries
Clients
Services Provided
33% Other IT Consulting and SI
33% Customer Support Outsourcing
19% Maintenance Services
15% Construction Management
About the Team
OUR STORY
At Madama, we serve as your strategic partner in revolutionizing contact center outsourcing, centering on outstanding customer support. We harness cutting-edge technology to boost productivity and safeguard operations. Our dispatch team expertly connects clients with skilled professionals, ensuring timely and efficient service. Recognizing the dynamic nature of Media & Communications, we address industry-specific challenges to provide seamless and engaging customer experiences. Beyond communications, we empower healthcare providers and pharmaceutical companies with dependable solutions that improve patient care and streamline processes. Committed to powering communities, we deliver reliable energy solutions. Our collective mission is to create exceptional experiences across sectors, driving improved health outcomes and operational excellence.
Projects & Clients
Project Size & Rate
Minimum Project Size
$1,000+
Average Hourly Rate
< $25/hr