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Livingfacts (Pty) Ltd

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Overview

2 - 9

Employees

2001

Year Founded

ABOUT LIVINGFACTS (PTY) LTD

Cost effective data. Priceless insights

Livingfacts is a comprehensive research and insights firm that has been operating for 21 years, specializing in tailored marketing research and insights solutions. Our executive team boasts more than 50 years of combined experience and enjoys an 80% client satisfaction rate. We focus on effectively engaging with your clients, customers, stakeholders, and suppliers on a variety of business-related topics, including customer and marketing issues. In a world where change is constant and the future is uncertain, having access to insightful information is crucial for making decisions that will help your business thrive in the long run. We assist our clients in thoroughly understanding the needs, perceptions, and realities of their Business to Business (B2B) and Business to Consumer (B2C) markets, customers, stakeholders, and suppliers. Our research capabilities include delivering answers to questions about thought leadership, marketing, customers, products, and business strategy through quantitative, qualitative, and desk research methods. Our seasoned B2B field team specializes in conducting interviews with businesses, executives, high-net-worth individuals, and stakeholders using various techniques like Computer Assisted Telephone Interviewing (CATI), Computer Assisted Personal Interviewing (CAPI), Computer Assisted Web Interviewing (CAWI), as well as mobile interviews, panels, intercepts, focus groups, in-depth interviews, and executive conversations. We have completed over 70,000 interviews, conducted more than 875 focus groups, and finalized over 450 projects.
LANGUAGES SPOKEN
AfrikaansEnglishXhosaZulu
HIGHLIGHTS

2 - 9

Employees

2001

Year Founded

Services
Focus
Industries
Clients
Services Provided
100% Market Research & Competitive Intelligence

About the Team

OUR STORY
Founded in 2001 by Marylou Kneale, who brings over 35 years of research and corporate expertise, Livingfacts has grown into a full-service research agency specializing in Customer and Business Relationship Measurement and Loyalty. With a leadership team boasting over 65 years of combined experience, including Director Heidi Clowes who joined in 2003 with 30+ years in research, the company excels in qualitative and quantitative methodologies tailored to support insightful business decisions. Livingfacts has earned high client satisfaction for its professional, knowledgeable approach, custom solutions, and deep industry understanding across diverse markets such as financial services, healthcare, technology, and retail. The team's commitment to understanding client businesses ensures actionable insights that drive strategic growth and customer loyalty.

Locations

Headquarters

63 Peter Place

Sandton, South Africa 2191
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