LiveVoice
For LiveVoice
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Overview
2 - 9
Employees
2016
Year Founded
ABOUT LIVEVOICE
understands EVERY call is to your business
LiveVoice offers 24/7 On-Demand Customer Service outsourcing solutions. We create specialized outsourced customer care teams proficient in Omni-Channel support. Our LiveVoice teams provide assistance via phone, live chat, and email. We have developed a flexible and cost-effective approach for businesses of all sizes to leverage friendly American customer service representatives. Here are our basic offerings: Free trial of 30 minutes for $39/month, Basic plan at 30 minutes for $39/month, Advanced plan with 100 minutes for $130/month, and Enterprise solutions with custom pricing.
Languages Spoken
English
HIGHLIGHTS
2 - 9
Employees
2016
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Customer Support Outsourcing
50% Outbound Lead Generation
About the Team
OUR STORY
LiveVoice, an affiliate of TeleServices Direct, leverages over 25 years of expertise in customer care and sales support for Fortune 50 companies. Distinct from typical call centers or answering services, LiveVoice operates as a boutique phone support provider, emphasizing its agents, culture, and clients. The company recruits only top-tier agents, offering competitive wages to attract the best talent. It prioritizes agent happiness and company culture, believing that passion for the job enhances customer interactions. Rigorous training ensures agents are knowledgeable and capable of representing clients effectively, acting as true extensions of their businesses. Additionally, LiveVoice upholds stringent security standards, being HIPAA compliant and PCI DSS Level 1 certified, reflecting its commitment to quality and trust.
Locations
Headquarters
963 Hawthorn Drive
Itasca, Illinois, United States 60143