LION+MASON

LION+MASON is among the UK's top-rated and most reliable consultancies for UX and digital products. We specialize in designing and updating intricate, mission-critical enterprise platforms, B2B/B2C SaaS, and high-volume transaction applications. Rather than creating basic brochure websites, we collaborate with ambitious senior leaders (such as Heads of Product, CMOs, and CXOs) to address their most significant digital challenges. Unlike conventional design agencies, our focus is linked to commercial results. We combine evidence-led strategy with human-centered design to remove "revenue-draining friction," thereby enhancing conversion rates, customer loyalty, product adoption, retention, and sales. As trusted experts in product success, we work exclusively with senior-led teams. Our offerings include: - The "Friction Mapping" Sprint: A quick, expert analysis completed in as little as two weeks to identify areas where your product is losing revenue, along with a data-supported plan for immediate improvements. - New Product Design: Bringing intricate concepts to life with a market-ready minimum viable product (MVP). - Concept Prototyping: Testing ideas to mitigate investment risks before development. - UX Leadership & Embedded Teams: Enhancing your capabilities with our experienced practitioners. Our core expertise spans specialized sectors such as Travel, Automotive, Insurtech, Fintech, Healthtech, Aerospace, Higher Education, and the Public Sector (GDS). We have a proven track record of achieving transformative ROI for global brands like Best Western Hotels, Harley Davidson, Johnson & Johnson, Allianz, Markel Insurance, Everyman Cinemas, and Cambridge University.