Limerine is a company specializing in Conversational AI Automation. Our Rambutan chat platform operates on websites and within mobile applications, integrating with various channels such as WhatsApp, Telegram, and social media through a shared inbox. Our no-code chatbot builder enables users to create multiple process flows while facilitating parallel chat communication. We have developed a solution that bridges the gap between internal and external communication within enterprises using a universal chat platform. Currently, most chat platforms primarily focus on marketing conversations, with additional features for help desks and, to a lesser extent, internal communications. As a result, many chat interactions are uncoordinated, leading to delays, reliance on emails, and loss of context. The Rambutan chat platform serves as the core engine, incorporating AI for intelligence and routing, a connection framework for processes, connectors for external systems, a bot framework, and offering the flexibility to communicate from any location, whether on the web, messengers, or apps.