Last Call Media

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Overview

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2005

Year Founded

ABOUT LAST CALL MEDIA

Building impact & human-focused digital solutions

Last Call Media is a digital services firm that ventures into the unknown to help you achieve your mission. Since 2005, we've collaborated with mission-driven organizations to create and expand essential platforms. We understand that in the ever-changing digital landscape, "playing it safe" often leads to missed opportunities due to rigidity and inertia. That’s why we empower our clients to rekindle their curiosity, take calculated risks, and navigate the complexities of connecting with their audiences. Our team combines agility, empathy, and expertise, consisting of over 40 cross-functional members skilled in strategy, user experience, design, and development. Last Call Media partners with clients throughout North America, including notable organizations like the Commonwealth of Massachusetts (ITS74), the City of San Francisco, Wentworth Institute of Technology, Instant Brands, and many others. Are you ready for the last call you’ll ever need? Reach out to Last Call Media today.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2005

Year Founded

Services

Focus

Industries

Clients

Services Provided

85% Custom Web Application Development

15% E-Commerce Development

70% Product UX Strategy

30% UX Research & Usability Testing

60% Operational Process Consulting

40% Go-to-Market Strategy

About the Team

OUR STORY

Since its founding in Massachusetts in 2005, Last Call has evolved from Drupal specialists with open-source origins to a comprehensive digital partner serving government, education, enterprise, and nonprofit sectors worldwide. Grounded in expertise in agile product delivery, human-centered design, and quality-driven engineering, they empower clients to embrace innovation that prioritizes people. Their mission centers on creating a world where information is accessible and equitable for all. With a remote team of over 50 collaborators spanning continents, Last Call operates with empathy, agility, and shared ownership, ensuring every voice contributes to meaningful, lasting impact driven by strong values and purposeful work.

Portfolio

Modern Drupal Platform for Creative Community

New England Foundation for the Arts (NEFA)

Enhancing New England's creative economy through the strategic advancement of digital platforms. We transformed a simple directory into a vibrant digital ecosystem that links over 30,000 artists and organizations. When NEFA approached Last Call Media in 2017, their CreativeGround platform had outgrown its Drupal 7 framework. They were facing issues like hosting problems, performance slowdowns, and limited integration capabilities, which frustrated both staff and the creative community. What began as a response to urgent platform issues developed into an 8+ year strategic collaboration, resulting in a platform that now connects more than 30,000 artists, organizations, and creative businesses across six states in New England. Our solution involved migrating CreativeGround to a decoupled Drupal backend paired with a Next.js 14 frontend, providing NEFA with a scalable foundation. This partnership exemplifies the potential that arises when technical expertise aligns with mission-driven goals—creating a digital infrastructure that adapts to the needs of a thriving creative economy. Interested in developing a platform that aligns with your mission? Let's connect.

Project with Instant Brands

Unknown

Instant Brands is a well-known name in the United States, offering a variety of kitchen appliances designed to make home cooking more efficient, quicker, and healthier. Last Call Media collaborated with their team to create a more personalized user experience by showcasing the products in an aspirational manner rather than simply providing information. The aim was to foster a sense of community among home cooks, encouraging them to share their experiences with Instant Brand products. Due to the tight deadline for the redesign, intended to launch before the Black Friday holiday rush, we needed to conduct research efficiently to gather valuable insights quickly. On the first day, we organized card sorting and interactive activities with stakeholders to gain a deeper understanding of their business goals and assumptions. During the first week, we performed an in-depth competitor analysis. To better grasp the needs and motivations of home cooks, we consulted usability studies from UX research organizations (Baymard, NNG) and then tested our assumptions through a series of user tests on their current website using proto-personas based on their customer personas. Our primary objectives for the testing were to identify significant usability issues on the current site, understand how various personas choose products, and assess the accessibility of the existing Instant Brands Community section. These tests uncovered numerous areas for improvement, which we integrated into our initial design iterations through rapid wireframing, information architecture mapping, and prototyping throughout the design phase leading up to the launch.

Project with Commonwealth of Massachusetts

Unknown

Last Call Media teamed up with the Commonwealth of Massachusetts to enhance its online engagement and service delivery to constituents through Mass.gov. This platform is managed by over 600 content creators from more than 400 government agencies. With 6.8 million residents utilizing the site, it sees approximately 15 million page views each month. The authors have utilized Mass.gov to boost constituent satisfaction and simplify access to the services offered. Last Call Media takes pride in achieving this success in our home state.

11 more projects

Projects & Clients

Project Size & Rate

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

N/A

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

“

"Last Call Media delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

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Select a service

Custom Web Application Development

E-Commerce Development

Product UX Strategy

UX Research & Usability Testing

Operational Process Consulting

Go-to-Market Strategy

Industry Recognitions

Clutch Awards

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Recognition 2

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Locations

Headquarters

West St. Ste. 01

Northampton, Massachusetts, United States 01060

+18887887177

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