Klik Solutions

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Overview

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2012

Year Founded

ABOUT KLIK SOLUTIONS

Your Technology Service Partner

We assist a wide range of businesses globally in utilizing technology for growth and success. With our deep technical knowledge and a distinctive approach to IT, we manage your IT systems so that you can concentrate on achieving your strategic objectives. Our expertise lies in developing and implementing a tailored IT strategy that meets your specific business requirements, ensuring robust data protection and round-the-clock technical support. Our goal is to ensure your organization remains safe, streamlined, and competitive. While finding a dependable IT partner can be daunting, Klik Solutions dispels the notion that IT support is merely an expense. Our professionals become integral members of our clients' teams, collaborating closely to understand their goals, challenges, and potential. We prioritize forming lasting partnerships by delivering impartial, high-level technology services grounded in transparency and collaboration. We aim to create a positive, enjoyable, and personal IT experience that fosters a culture of success for our clients, influencing their employees and customers alike. We treat your business with the same care and dedication as if it were our own.

Languages Spoken

English

HIGHLIGHTS

$1,000+

Min Project Size

< $25/hr

Avg Hourly Rate

50 - 249

Employees

2012

Year Founded

Services

Focus

Industries

Clients

Services Provided

40% Cloud Infrastructure Setup (AWS / GCP / Azure)

45% Managed IT Services

15% Cybersecurity Assessments & Hardening

About the Team

OUR STORY

Klik Solutions embarked on its journey over ten years ago in a modest Baltimore coffee shop near Federal Hill and the Inner Harbor. From these humble origins, the company has blossomed into a global Technology Solutions Partner with five offices and a team exceeding sixty members. Specializing in tailored IT strategies, Klik empowers businesses to prioritize their strategic goals while safeguarding data and offering around-the-clock support. The company emphasizes transparent collaboration, integrating seamlessly into client organizations to understand and address their unique challenges. With a commitment to nurturing long-term partnerships, Klik delivers a personalized and positive IT experience that fosters success, continually adapting to support clients’ growth and evolving needs worldwide.

Portfolio

Cloud and Cybersecurity services for Limelight

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**Overview:** Limelight Business Partners Inc., a startup, required a comprehensive IT infrastructure from scratch. Klik Solutions, a Managed Security Services Provider (MSSP) based in Baltimore, created and implemented a fully cloud-based IT system to assist the company in launching and expanding. **Client Profile:** Located in a technology-focused hub, Limelight is an emerging startup striving to carve out its niche in a competitive market. They sought a flexible IT framework without significant initial hardware investments. **Challenge:** Limelight was in need of a budget-friendly IT solution that would facilitate operations and collaboration from anywhere. As a small enterprise, they required a scalable system with strong cybersecurity measures to protect sensitive data. **Solution:** Klik Solutions delivered a cloud-based IT infrastructure, eliminating the necessity for physical hardware and thereby lowering costs. Office 365 was incorporated for enhanced collaboration. Additionally, 24/7 support was provided to ensure uninterrupted operations, while robust cybersecurity measures were implemented, along with a recommendation for cybersecurity insurance. **Outcomes:** - **Cost-Effective IT:** Limelight was able to launch without incurring hefty hardware expenses. - **Scalable Efficiency:** The cloud infrastructure and Office 365 offered a scalable and effective solution. - **Improved Security:** The cybersecurity measures put in place safeguarded sensitive information. - **Future Expansion:** Limelight is now considering broadening its collaboration with Klik to include marketing and data analytics services. **Testimonial:** "Klik serves as my managed service provider, enabling me to operate from anywhere in the world, confident that they are managing everything. If I encounter an issue, I just submit a ticket, and I receive prompt assistance. I’m extremely satisfied with the services I receive. IT services are crucial for any business, especially in the medical field, where safeguarding patient information is paramount to avoid potential breaches. It's also essential to invest in cybersecurity insurance!" — Amy Thomas, Limelight.

IT from Scratch and LeadGen for Panda Exteriors

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Overview: Panda Exteriors, a fast-growing company specializing in home exteriors, collaborated with Klik Solutions to establish a dependable IT infrastructure and enhance lead generation for solar panel installations. We undertook two major initiatives: providing managed IT services and creating a specialized weather-based lead qualification application. Client Profile: Founded just two years ago, Panda Exteriors operates in the competitive home improvement market. They sought foundational IT support and innovative technological solutions to optimize their operations and boost solar installation leads. The Problem: Panda Exteriors faced challenges due to the absence of a solid IT framework and struggled with inefficient lead qualification for solar installations, depending on time-consuming manual methods. A modern technological solution was essential to overcome these issues. The Solution: Klik Solutions tackled both concerns with a two-pronged approach: Managed IT Services: We constructed a scalable and secure IT environment from the ground up, covering network setup and device management. Weather Mapping Integration: We incorporated a heatmap into their CRM system to pinpoint high-potential areas for solar installations, enhancing lead targeting and minimizing inefficiencies. Outcomes: The new IT infrastructure equipped Panda Exteriors with a secure and scalable system. The weather mapping app refined lead qualification, enabling them to concentrate on areas with high potential and conserve resources on unqualified leads. "As we started this journey, our aim was to utilize advanced technology to establish our IT framework and transform our customer identification process," stated a leader from Panda Exteriors. Next Steps: Upcoming enhancements to the weather mapping app and the development of a proprietary CRM system will further empower Panda Exteriors, positioning them as a frontrunner in technology-driven home improvement solutions.

Achieving SOC2 Compliance for Barcoding, Inc.

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**Summary:** Barcoding, Inc., a leader in Automatic Identification and Data Capture (AIDC) solutions, required SOC2 compliance to satisfy client demands and secure contracts. To tackle the complexities of this compliance process, they enlisted the help of Klik Solutions to streamline the procedure and meet tight deadlines. Martin Jack, CTO of Barcoding, Inc., noted, "Initially, the challenge of achieving SOC2 compliance seemed overwhelming. Klik Solutions streamlined the process, making it manageable and effective." **Client Overview:** Based in Baltimore, Maryland, Barcoding, Inc. has been a significant contributor to the AIDC industry since 1998, providing services across sectors like retail, healthcare, manufacturing, and logistics. **The Challenge:** Barcoding aimed to achieve SOC2 compliance without placing excessive strain on their CTO while adhering to strict deadlines. The complexity of the task presented notable challenges for the team. Jack remarked, "The compliance requirements were intimidating. Klik Solutions' intervention greatly eased the pressure, allowing us to concentrate on our primary business activities." **The Solution:** Klik Solutions utilized their managed compliance service, Klik Insight Pro, to assist Barcoding in achieving SOC2 compliance. The platform's ticketing system facilitated the efficient identification and resolution of compliance gaps. "Klik Insight Pro was essential to our compliance efforts. Its systematic approach and user-friendly platform made it easier for us to navigate through the complexities," Jack added. **Results:** With the assistance of Klik Solutions, Barcoding successfully achieved SOC2 compliance, enhancing their credibility and building client trust. Jack reflected, "Thanks to Klik Solutions' expertise and support, we successfully integrated SOC2 compliance standards into our operations, which has increased our credibility, instilled confidence in our clients, and highlighted our dedication to security."

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