Klarinet Solutions

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Overview

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2010

Year Founded

ABOUT KLARINET SOLUTIONS

SharePoint Consultants & Microsoft 365 Solutions

Klarinet Solutions is an acclaimed consultant for digital workplaces and SharePoint, located in San Diego, California. We lead and assist in modern workplace initiatives and migrations by leveraging SharePoint, Office 365, Teams, and other relevant technologies, creating intranet solutions that enable employees to work more efficiently. We believe that when individuals find meaning in their work and feel a connection to their organizations, they achieve better results and experience more fulfilling lives. Our mission is to help organizations articulate a clear vision and foster connections between employees, their work, and the community. We achieve this by nurturing customer relationships, identifying the core issues in digital workplace challenges, and designing effective intranet solutions tailored to the needs of the organization and its users.

LANGUAGES SPOKEN

English

HIGHLIGHTS

$5,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2010

Year Founded

Services

Focus

Industries

Clients

Services Provided

60% Unified Communications Consulting & SI

25% ECM Consulting and SI

10% Cloud Consulting & SI

5% Other IT Consulting and SI

100% Managed IT Services

About the Team

OUR STORY

Founded in 2010 by three seasoned SharePoint experts, Klarinet is a Southern California–based company dedicated to creating technology that empowers rather than overwhelms. Guided by core values of commitment, transparency, and partnership, Klarinet prioritizes reliable project delivery and lasting client relationships. Their team, equipped with over two decades of intranet expertise, designs tailored solutions that enhance workplace efficiency while fostering meaningful connections among employees and communities. Klarinet emphasizes nurturing a balanced work-life environment and invests in employee well-being and growth. With a commitment to innovation and a client-first approach, Klarinet continues to build trust nationwide, positioning itself as a devoted partner in advancing organizational success through award-winning digital workplace solutions.

Portfolio

Mechanics Bank

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Mechanics Bank offers a variety of personal and business banking services, as well as trust, estate, brokerage, and wealth management solutions across California. As a community bank that is expanding, Mechanics Bank upholds a commitment to fostering lasting relationships, promoting regional economic growth, and consistently exceeding client expectations. Following their recent merger with Rabobank NA, Mechanics Bank recognized the need to enhance their digital workspace by merging the two organizations, establishing a new corporate identity, and streamlining their business operations. Both Mechanics Bank and Rabobank NA had their own SharePoint intranets from 2013, but with the merger approaching, they required a new portal for their integrated bank. It was crucial for executive leadership to bring the two entities together under one brand and identity, and they aimed to utilize an updated Intranet portal to connect users, convey essential company messages, and centralize collaborative efforts using Microsoft’s Modern Digital Workplace tools. They sought to improve their digital workspace by implementing a unified Valo intranet, a new information architecture/site map, and a branded company-wide experience. While collaborating with Mechanics Bank, it was evident that they had numerous innovative ideas and objectives that could be achieved through the combination of the Microsoft collaboration platform and Valo’s Intranet solution, which operates on SharePoint and Teams Online. Klarinet’s team successfully deployed a Valo Modern intranet solution within 45 days. We delivered a tailored Valo Intranet deployment, strategic direction, and ongoing managed consulting services to meet Mechanics' immediate needs and prepare for future developments as the software continues to evolve. Our agreement also included an alert system and other essential business applications. For instance, we developed (1) a Coronavirus Reference Center – a COVID-19 template for Mechanics executives to provide real-time tools for employees and (2) a Valo People Finder that allows users to easily locate colleagues using various search parameters. We created multiple sites with distinct site collection settings, including a dedicated site for each department. A significant challenge was consolidating sites for legacy items, so we engaged a third party for support in this project to create a unique site collection. Working with each major department, we defined specific taxonomy, design, structure, permissions, and migration to customize site functionality according to departmental preferences. In modern intranets, separate site collections are common when utilizing a flat architecture, which allows for scaling the digital workspace without major restructuring. The advantages of this structure include enhanced flexibility, simplified site management, and easier permissions management. Additionally, we established a social hub accessible to all users for connecting and contributing. This hub served as a centralized location for users to access news, updates, and navigate to other sites while providing a consistent look and feel for the associated sites. Using Valo's capabilities, we configured web parts to help users quickly access the most relevant information and tools on the intranet. Our focus was on setting up and deploying web parts to support efficient user navigation and task completion. We also trained Mechanics' administrators to customize templates and incorporate new features through structured and ongoing Valo training. The "Content Owner" and "Valo Admin Knowledge Transfer" trainings empowered authors and executives with control over the content displayed on their sites. Klarinet’s team aimed to establish a branded identity for the new intranet, meeting with the organization to identify requirements and applying specific characteristics that aligned with their branding strategy. As an example, we created a customized theme designed to remind users of their organizational values, purpose, and mission.

Dexcom Inc.

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Dexcom, Inc. is a company that specializes in developing, manufacturing, and distributing continuous glucose monitoring systems for diabetes care. Headquartered in San Diego, California, Dexcom operates on a global scale. The motivation behind the new intranet project stemmed from the necessity for enhanced communication among employees worldwide. As a rapidly expanding organization that has recently established offices outside the United States and employs numerous remote workers, Dexcom recognized the urgent need to enhance both communication and productivity in order to support its growth. To address this, Dexcom collaborated with Klarinet Solutions, recognized as Valo Partner of the Year in 2017, to implement a ready-made intranet solution. Dexcom decided to partner with a local service provider due to the swift turnaround needed for the project. Klarinet has a proven history of successful intranet implementations and boasts high customer satisfaction ratings. They provided Valo, a comprehensive intranet solution designed to facilitate seamless communication among employees, regardless of their location or device. Klarinet established a well-organized and efficient engagement, enabling Dexcom to launch the new intranet within just 30 days of the initial call. Since Dexcom’s headquarters are located in San Diego, Klarinet could easily organize on-site workshops for gathering requirements with the client. This approach streamlined the engagement, accelerated the process, and also offered key stakeholders training on the new intranet solution. With Klarinet’s support, Dexcom collected employee experience feedback both prior to and after the intranet's launch. A customer testimonial highlighted, “It was refreshing to see a project engagement that was so straightforward, structured, and insightful. Klarinet Solutions delivered a well-organized plan from day one, worked closely with our Dexcom Marketing and Employee Communications Teams to guide them through information architecture planning and Valo branding options, and provided a clear delivery plan. They even set up a Valo Workspace for our Dexcom Intranet Project Team to manage project deliverables, which our team loved because it showcased Valo's value during implementation. Klarinet Solutions made the Valo Intranet implementation easy for our internal teams, and was crucial for achieving a quick return on investment.” Chad Johnston, Sr. SharePoint Administrator at Dexcom, noted that “employees now have access to all their work resources anytime and on any device through the intranet. It’s simple and convenient, which resonates with our employees.”

Artiva Biotherapeutics

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Artiva Biotherapeutics, Inc. is dedicated to developing and marketing ready-to-use cell therapies for patients with blood cancers or solid tumors. As a company in growth mode, Artiva aimed to enhance its digital workplace to better support its expanding operations and improve efficiency. They had an existing Office 365 tenant with a basic SharePoint Online setup that served fewer than 10 users, including some international external participants. Their intranet was limited to a single site collection with various folders for each department, primarily focused on clinical development. Artiva's project goals included upgrading their digital workplace through improved collaboration tools, smarter information architecture, and a branded experience. This involved: 1. Establishing a modern intranet solution using SharePoint Online that allows end users to manage authorized sections without needing extensive knowledge of SharePoint. 2. Enhancing collaboration by implementing tools for easier file sharing and communication. 3. Creating an appropriate permission structure for protecting internal employee and partner access. 4. Developing a scalable digital workplace solution that key stakeholders and employees can easily adopt and update over time. 5. Emphasizing an appealing design that reflects Artiva’s identity and encourages user engagement. 6. Ensuring users can quickly access relevant content, catering to the busy and mobile nature of Artiva's workforce. Klarinet’s team concluded that deploying a SharePoint Modern out-of-the-box solution was the most effective approach. We utilized an open-source solution and launched a PnP Starter Kit, focusing on important aspects such as organizing the information architecture. We created over 10 sites with distinct site collection settings, including individual sites for each department. Collaborating with each department, we defined specific taxonomy, design, structure, permissions, and migration strategies to tailor the sites' functions according to departmental needs. This flat architecture with separate site collections allows for scalability in the digital workplace without extensive restructuring, providing benefits like increased flexibility, easier site management, and simplified permission handling. We employed PnP (Patterns and Practices) templates to facilitate the setup of various elements across different SharePoint sites. By configuring web parts with these templates, we enabled Artiva's intranet users to quickly access the most relevant information. We concentrated on deploying web parts that facilitate user navigation and task completion efficiently, while also training Artiva's administrative team to customize these templates and add features independently, enhancing their control over site content. In terms of branding and design, creating a sense of community, culture, and familiarity in the workplace is essential. Klarinet’s team aimed to establish a branded identity within the new intranet. We consulted with the organization to establish color preferences and implemented a color scheme that aligns with Artiva’s branding. This customized theme helps reinforce the organization’s values and mission, reminding users of their purpose even when working remotely, all while providing an exceptional user experience.

9 more projects

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Average Hourly Rate

$50 - $99/hr

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

$50 - $99/hr

Cost Rating

N/A

What Clients Have Said

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"Klarinet Solutions delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

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