Launching a D2C E-Commerce Store in Germany
The client has an established brand in the German market, achieving sales of 543 million euros in 2020. Their primary success has come from their retail presence. To explore new online direct sales opportunities, they launched an online shop in 2021 and sought our Cutting Edge Google Ads Services. The challenge was twofold: to use the online presence primarily to attract new customers to the brand without engaging in brand bidding, while also ensuring that existing customers continued to make purchases through physical retail, so as not to alienate retail partners. To support this, sales were conducted at the recommended retail price without any discounts.
**The Strategy:**
We began with cold prospecting search campaigns aimed at reaching the most promising target audience directly. Initially, we implemented very detailed campaigns to maintain maximum control for the algorithm. Gradually, we shifted to a smart bidding and broad match strategy to expand reach while maximizing campaign efficiency. In the second phase, we introduced standard shopping campaigns, focusing on maintaining control to “teach” the algorithm effectively. The third phase involved Performance Max campaigns using the 1:1 AS Approach by KISS to enhance brand awareness among new customers while ensuring efficiency. In the fourth phase, we incorporated GDN retargeting and YouTube retargeting to bolster the Pmax campaigns, aiming to solidify strong brand recognition among users.
We held detailed discussions with the client every two weeks, ensuring they were fully informed about the progress and reasons behind our strategies. The client has expressed high satisfaction with our collaboration, clearly communicating this during our meetings. We are excited about continuing our partnership!