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Keona Health

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Overview

$10,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2010

Year Founded

ABOUT KEONA HEALTH

AI-Powered Patient Access for Healthcare

Keona Health has developed CareDesk, an AI-driven platform designed to improve patient access in healthcare. CareDesk features Kara, our AI call agent, which handles more than half of patient interactions and is supported by tools for staff to ensure appointment accuracy of 99%. We manage scheduling, triage, referrals, and after-hours communications through various channels including phone, chat, web, and SMS. The platform is compatible with over 50 EHR/PM systems such as Epic, Cerner, Athena, and Greenway. Established in 2010, our clients experience completion rates of 95% and noticeable returns on investment.
LANGUAGES SPOKEN
English
HIGHLIGHTS

$10,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2010

Year Founded

Services
Focus
Industries
Clients
Services Provided
60% Custom AI Chatbot Development
10% Machine Learning Model Development
30% Generative AI

About the Team

OUR STORY
Our Journey Established in 2010, Keona Health addresses the issue of patient access in healthcare. We developed CareDesk, an AI-driven platform that merges our AI call agent Kara with tools to assist staff. Kara autonomously manages over 50% of patient interactions with an impressive 99% accuracy rate. Our services include scheduling, triage, referrals, and after-hours support, available through phone, chat, web, and SMS. With integration into more than 50 EHR/PM systems, such as Epic and Cerner, we support over 500 provider groups and facilitate more than 50 million patient interactions each year.

Projects & Clients

Project Size & Rate
Minimum Project Size

$10,000+

Average Hourly Rate

$50 - $99/hr

Locations

Headquarters

510 Meadowmont Village Circle

Chapel Hill, North Carolina, United States 27517
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